Server

Bi-State Development; Missouri; On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

FREE Metro Transit pass

FREE Parking on Riverfront Levee

Eligible for paid time off after 180 days

$500 Hiring Incentive

Job summary

A riverboat cruise company in Missouri is seeking a Server to provide excellent guest service on their cruises. The ideal candidate must ensure timely delivery of food and beverages, maintain cleanliness and organization, and engage with guests warmly. This seasonal position requires individuals to be at least 18 years old and capable of working in various weather conditions. Join us to help create memorable dining experiences for our guests on the beautiful riverboats!

Qualifications

• Must be at least 18 years of age.
• Must pass alcohol and drug screening (to include THC).
• Must pass background check.
• Must pass math proficiency questionnaire.

Responsibilities

• Ensure excellent guest service by taking food and beverage orders accurately.
• Deliver orders to guests in a timely manner, ensuring presentation and quality standards are met.
• Engage incoming and departing guests in a warm, genuine and friendly manner.

Skills

Exceptional guest service skills

Excellent communication and presentation skills

Ability to carry/lift up to 50lbs

Ability to learn pricing, menu items, and general cruise information

Job description

Server

Gateway Riverboat Cruises

Seasonal

$16.00 - $16.00 (Hourly)

Benefits

• Allemployees receive a FREE Metro Transit pass. Good for unlimited rides onMetroLink and MetroBus
• FREEParking on Riverfront Levee
• Eligibleto earn paid time off after 180 days
• Discountat Arch Café
• Discountat Paddlewheel Café
• Discountat Arch Store
• 2St. Louis Riverfront Cruise tickets
• $500Hiring Incentive
  • 1st payment - $150 following successful completion of 30 days of employment
  • 2nd payment - $150 following successful completion of 90 days of employment
  • 3rd payment - $200 following successful completion of 150 days of employment
  *Employeesmust work at least 15.5 hours per week and be in good standing to be eligible

Let us support your well-being and professional growth while making a difference!

Job Summary

Mission

Come help the Riverboats at the Gateway Arch serve their guests in a professional and friendly manner! The Riverboats at the Gateway Arch are looking for servers that can function as part of a team while maintaining a fun and energetic environment for our guests! Join us in serving delicious food to guests on our cruises and at the Paddlewheel Café! To acquire more information about our available serving positions, please see the following information.

Expectations

• Always have a positive, friendly, and approachable demeanor while having fun!
• Continually exceed guests’ expectations by always having a guest first attitude.
• Be prompt and accountable when you are scheduled to work.
• Follow the dress code by wearing your uniform.
• Maintainan alert, professional appearance even when not actively engaged with guests.
• Ensure excellent guest service by taking food and beverage orders accurately and efficiently.
• Deliver orders to guests in a timely manner, ensuring presentation and quality standards are met.
• Refill drinks and attend to any additional needs of passengers throughout their dining experience.
• Clear and reset tables promptly during cruises and after guests have finished their meals
• Ensure dining and all other areas of the vessel are clean and well-maintained at all times.
• Work closely with kitchen staff and other team members to ensure smooth operation and guest satisfaction during cruises.
• Assist with the setup and break down of dining areas before and after service.
• Efficiently flip the boat and coordinate with team for seamless transitions between different charters/dinner cruises ensuring all settings and preparations meet guest standards.
• Adhere to all safety protocols and guidelines including complying with health and sanitation regulations.
• Maintain knowledge of pricing, menu items, and general cruise information.
• Monitor and work to achieve daily, weekly, and monthly sales goals at all Points of Sale.
• Participate in team meetings and training sessions.
• Engage incoming and departing guests in a warm, genuine and friendly manner, answer guest inquiry line, provide directions, and help maintain cleanliness and organization of dock when working as a greeter.
• Perform side work duties such as setting up dining area on boat, refilling condiments, rolling silverware, cleaning dock, replenishing concessions, and cleaning menus.
• Assist with stocking and restocking supplies as necessary in the gift shop, dry storage, coolers, etc..

Requirements

• Must be at least18years of age.
• Must pass alcohol and drug screening (to include THC).
• Must pass background check.
• Must pass math proficiency questionnaire (located in employee application).
• Willing to work on a moving vessel in water and outdoors (hot and cold environments).

Knowledge Skills and Abilities

• Exceptional guest service skills
• Ability to learn pricing, menu items, and general cruise information
• Excellent communication and presentation skills
• Able to carry/lift up to 50lbs
• Able to work in a standing position for 3 continuously and up to 9 hours per day
• Ability to continuously carry trays/plates up and down stairs
• Able to bend and stoop

Compensation

$16.00 - $16.00 (Hourly)

Employment Type

Seasonal

Location

Gateway Riverboat Cruises

Equal Employment Opportunity (EEO)

Bi-State Development is proud to be an Equal Opportunity Employer.

Compensation Disclosure

Bi-State Development is committed to ensuring all employees are compensated fairly. The salary range provided reflects our current expectations for this position. However, final base salary or offer may vary depending on several factors, including skills, qualifications, experience, business needs, and budgetary considerations.