Server

Avli Restaurant; Milwaukee (WI); Presencial; USD 25 000 - 45 000; Tempo integral

Resumo da oferta

Avli Restaurant in Milwaukee seeks servers for full-time, part-time, and seasonal roles. You will greet guests, take orders, and deliver food and drinks with accuracy and warmth. We value hospitality, attentiveness, and teamwork to ensure memorable dining experiences.

Ideal candidates are friendly, capable multitaskers who can handle busy periods, communicate clearly, and explain menu items and allergies to guests. Weekend and holiday availability is preferred.

Qualificações

• Experience in a restaurant or customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of food and beverage menus, including allergies.
• Flexibility to work evenings, weekends and holidays.

Responsabilidades

• Welcome guests with a warm demeanor and assist with seating.
• Take and relay accurate food and beverage orders via POS.
• Explain menu items, ingredients, and potential allergens.
• Provide attentive service and timely delivery of orders.
• Coordinate with kitchen staff to ensure timely plating.
• Present bills and handle payment transactions accurately.
• Collaborate with team to maintain a smooth service flow.
• Assist during busy periods and participate in trainings.

Conhecimentos

Excellent communication

Interpersonal skills

Multitasking ability

Guest service mindset

Shift flexibility

Descrição da oferta de emprego

Job Details

Avli is looking for a full-time, part-time and seasonal Servers.

Summary

Avli Restaurants are creative Greek, where tradition meets contemporary elegance and guests experience our core philosophies of Philoxenia (hospitality), Kefi (joy), and Meraki (passion).

We welcome you in to live and enjoy life through our classic and contemporary Greek dishes, lively beverage program, and an ambiance that reflects life in Greece.

Our ideal candidate will have the following skills:

A Server's primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to provide menu recommendations, ring orders into POS and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of the establishment.

Typical responsibilities:

• Welcome guests with a warm and friendly demeanor.
• Assist in seating guests and providing them with menus.
• Get them settled with waters, drinks, starters, etc.
• Communicate any specials or promotions.
• Explain menu items, ingredients, and preparation methods to guests. Ask about food allergies.
• Take accurate food and beverage orders from guests and enter them into the POS system.
• Make recommendations based on guests' preferences and dietary restrictions.
• Answer any questions regarding the menu, including allergies or special requests.
• Coordinate with the kitchen staff to ensure all of the table's orders are prepared and delivered on time.
• Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame.
• Check on guests during their meals to ensure satisfaction and address requests/concerns.
• Refill drinks, clear plates, and reset tables to maintain a clean and organized dining area.
• Provide attentive and personalized service, anticipating guests' needs.
• Handle guest complaints or concerns professionally and bring issues to management when necessary.
• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
• Present bills to guests and handle payment transactions accurately and quickly.
• Communicate effectively with team members to facilitate a positive working environment.
• Assist colleagues during busy periods or when needed.
• Participate in pre-shift meetings and training sessions as required.
• Complete opening, running and closing side-work responsibilities

Useful qualifications:

• Previous experience in a restaurant or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Positive attitude, enjoyment of hospitality industry.
• Ability to work in a fast-paced environment while maintaining composure.
• Strong multitasking and time management abilities.
• Attention to detail, ensuring accurate order-taking and payment processing.
• Knowledge of food and beverage menus, including dietary restrictions and allergies.
• Basic math skills for handling payments and calculating tips.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Physical stamina to stand, walk, and carry trays for extended periods.

General:

- Ability to lift ~30lbs

Job Schedule:

Nights, weekends, day shifts