Server

Thrive Restaurant Group Career Center; Mason City (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Thrive Restaurant Group is seeking a friendly Server to join our family-owned team. You will deliver food and drinks, greet guests, and ensure a memorable dining experience that makes guests want to return.

In this role you will interact with guests, answer questions, and coordinate with the service bar and kitchen to relay orders and attend to guests' needs. The position emphasizes hospitality, teamwork, and a positive attitude in a fast-paced environment.

Qualifications

• Customer service orientation and a positive attitude.
• Ability to greet guests and communicate clearly.
• Mobility to move around dining area and carry items.
• Basic math and cash handling skills.
• Reading, writing and speaking in English.

Responsibilities

• Deliver food and drinks to guests.
• Greet guests and suggest menu items.
• Interact with guests to maintain a friendly atmosphere.
• Relay orders to service bar and kitchen.
• Present checks and process payments.
• Assist with clearing and resetting tables.

Skills

Customer service

Positive attitude

Mobility

Verbal communication

Reading & writing

Job description

Thrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.

In Applebee’s, we’re known as Legacy Apple. Applebee’s has become synonymous with the neighborhood, which inspires us to be a good neighbor in the communities we serve, not just a great place to eat. Whether we’re helping save a high school prom, or raising money for children battling cancer, we’ve given over $5 million to strengthen the lives and relationships in our communities. Our guiding value is “Be a Good Neighbor”.

Role: Server

Invitation: To make a difference by loving people with food. You’d be responsible for creating a memorable experience by serving food, drinks, and caring for guests’ needs in a way that makes them want to come back.

Specific Responsibilities and Duties

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make suggestions regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the point-of-sale computerized register system.
• Observe and serve guests responding to any needs or requests.
• Present guest checks to each table and facilitates payment. Makes correct change and/or completes the proper charge card procedure.
• Participates in the clearing and resetting of dining room tables.

Qualification Standards

• A desire to care for others, grow, and learn.
• A positive attitude.
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Physical Requirements:

There are physical demands that come with this role. To be successful in this role you’ll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities.

Thrive Restaurant Group is an Equal Opportunity Employer.

Tennessee locations use E-Verify per state requirements.

In this role you are paid the tip credit minimum wage, plus tips. This is an average estimate, only, and actual take home pay varies based on availability.