Server

PJW Restaurant Group; Marshallton (DE); On-site; USD 25,000 - 35,000; Full time

Job summary

PJW Restaurant Group is excited to announce the hiring of Servers at PJ Whelihan's Restaurant + Pub in Wilmington, DE. As part of the team, you will greet guests, handle food and beverage orders, and ensure excellent service for all patrons.

We seek individuals with a friendly attitude, strong leadership skills, and the ability to thrive in a high-volume atmosphere. TIPS or RAMP certification is required before starting. Join us for a rewarding experience in a vibrant restaurant environment.

Qualifications

• Basic knowledge of dining room and service procedures.
• Ability to lift trays weighing 20 to 25 pounds.
• Weekend availability preferred.

Responsibilities

• Welcome and greet guests.
• Inform guests of specials and menu changes.
• Take food and beverage orders and enter them in the POS system.
• Deliver food and beverages to guests in a timely manner.
• Maintain clean service areas.

Skills

Friendly attitude

Charismatic energy

Social personality

Composure under pressure

Leadership skills

Education

TIPS or RAMP certification

Tools

Point-of-sale system

Job description

WE ARE EXCITED TO BEGIN HIRING FOR OUR 27TH PJ WHELIHAN'S!

Now hiring Servers at PJ Whelihan's Restaurant + Pub – Pike Creek in Wilmington, DE

FOH Manager / GM

PJWRG Must Have KEY Personalities:

• SMILE! A friendly attitude, charismatic energy, and social personality is needed for success in any role with our company.
• Someone who takes pride in their appearance and the way they present themselves to others is a must when you’re running the show with PJWRG! We’re looking for someone who puts their best foot forward every single day.
• Staying “calm, cool, and collected”. Your composure and ability to handle pressure in a high-volume atmosphere is something that will keep the guests coming back time and time again.
• Our ideal employee is a leader in every sense. You must be responsible and confident in your position, its requirements and how you intend to carry out your duties.

Server Responsibilities:

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Properly ID all guests 35 & younger.
• Take food and beverage orders from guests and timely enter orders in our point-of-sale system.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change.
• Be ready and willing to assist fellow servers as situations arise.
• Be ready & willing to assist with clearing & resetting tables.
• Be ready and willing to assist bus-person with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Utilize POS system properly to ensure accurate sales data and the Hot Schedules application for scheduling and communication amongst the restaurant team.
• Read all messages sent from Management via HotSchedules before coming in for each shift. Important information will be communicated via HotSchedules that must be followed & implemented for your next shift.

Server Qualifications:

• Must have basic knowledge of dining room and service procedures and functions.
• Must be TIPS or RAMP certified before first non-training shift.
• Possess basic math skills, handle money, and operate a point-of-sale system.
• Work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Ideally looking for weekend availability (Friday, Saturday, Sunday).