Server

WKS Restaurant Group; Litchfield (IL); Sur place; USD 12 398 - 34 440; Temps partiel

Résumé du poste

A restaurant group in Litchfield, Illinois, is seeking a Server to provide friendly and efficient table service. Responsibilities include taking and delivering orders, ensuring guest satisfaction, and maintaining cleanliness. Ideal candidates should possess strong guest service and communication skills, and flexibility to work various schedules. Experience in the food service industry is preferred but not required.

Qualifications

• Strong guest service and communication skills are necessary.
• Ability to work flexible schedules, including nights, weekends, and holidays.
• Previous serving or customer service experience preferred.

Responsabilités

• Provide friendly, attentive, and efficient table service.
• Take accurate food and beverage orders and deliver them promptly.
• Maintain clean and organized dining areas and service stations.

Connaissances

Guest service

Communication skills

Teamwork

Flexibility

Description du poste

Pay Range: $9 - $25

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as: restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Position:

Server

Brand:

Denny's

Reports To:

Restaurant Manager/General Manager/Manager on Duty

Job Overview

The Server is responsible for providing friendly, attentive, and efficient table service to guests in a full-service restaurant environment. This role delivers a positive guest experience by accurately taking orders, serving food and beverages, and ensuring guest needs are met throughout the dining experience in accordance with Denny's brand standards.

Key Responsibilities

Guest Service & Hospitality

• Greet guests promptly and courteously.
• Present menus, explain menu items, and answer guest questions.
• Take accurate food and beverage orders and enter them into the POS system.
• Deliver food and beverages in a timely and professional manner.
• Check back with guests to ensure satisfaction and resolve issues promptly.
• Thank guests and invite them to return.

Order Accuracy & Service Execution

• Ensure orders are prepared and delivered accurately.
• Coordinate with kitchen staff to ensure proper timing and order flow.
• Monitor table needs, including refills, condiments, and additional requests.
• Process guest payments accurately and securely.

Restaurant Operations

• Maintain clean and organized tables, dining areas, and service stations.
• Complete assigned side work duties such as restocking supplies, cleaning, and setup.
• Follow cash handling and payment processing procedures.
• Adhere to all company policies, procedures, and service standards.
• Perform cleaning tasks including, but not limited to, clearing and sanitizing tables, sweeping and mopping floors, restocking service areas, removing trash, cleaning restrooms as assigned, and any other cleaning or side work tasks assigned by management.

Teamwork & Professionalism

• Work collaboratively with other servers, hosts, cooks, and management.
• Support team members during busy periods.
• Maintain a professional appearance and positive attitude.
• Follow direction from managers and shift leaders.

Physical Requirements & Work Environment

Physical Activity

• Standing and walking for extended periods.
• Bending, stooping, twisting, reaching, and grasping.
• Carrying trays, plates, and beverages.
• Writing orders and operating POS systems.
• Communicating with guests, kitchen staff, and management.

Physical Requirements

• Standing and walking for the majority of the work shift.
• Lifting and carrying ranges:
• 0–10 lbs: Frequent
• 11–25 lbs: Frequent
• 26–50 lbs: Occasional with assistance
• 51–75 lbs: Seldom; team‑lift only
• Carrying trays and dishes weighing up to approximately 25 lbs.
• Frequent use of hands for handling plates, glassware, and POS input.

Work Environment

• Work performed in a full-service restaurant dining and service environment.
• Exposure to noise, crowds, hot food items, wet or slippery floors, and cleaning chemicals.
• Variable schedules including days, nights, weekends, and holidays based on business needs.

Cognitive Demands (ADA/FEHA-Compliant)

• Ability to follow service procedures and instructions.
• Ability to manage multiple tables and tasks simultaneously.
• Ability to maintain attention to detail and order accuracy.
• Ability to provide courteous service in a fast-paced environment.
• Ability to maintain regular and predictable attendance.

Requirements

• Previous serving or customer service experience preferred but not required.
• Strong guest service and communication skills.
• Ability to work flexible schedules, including nights, weekends, and holidays.
• Ability to work effectively in a fast-paced, team-oriented environment.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

This document describes the job and its traditional physical, cognitive, and environmental demands. It does not describe the abilities of any individual employee.