Server

Workstream; Hermiston (OR); On-site; USD 17,000 - 30,000; Full time

Job summary

Denny's is seeking a friendly, energetic team member to greet guests, seat them, take orders, and handle cash at the counter or dining area. You will deliver food, clear tables, stock supplies, and maintain cleanliness while following safety and sanitation guidelines.

Expect to engage guests with a welcoming smile, perform suggestive selling, and work with a team to ensure smooth service during peak hours. Join America’s Diner—Open for Anything.

Qualifications

• Excellent verbal and written skills.
• Strong communication skills.
• Good organizational skills.
• Guest-oriented personality.
• Knowledge of restaurant operations.
• Ability to function under stress during peak hours.
• Excellent physical condition for long standing and lifting.
• Simple math skills.
• Flexibility and adaptability.
• Must comply with health regulations for food handling.
• Complete training including anti-discrimination & anti-harassment.

Responsibilities

• Greet and seat customers, record orders, apply suggestive selling, ensure prompt order placement.
• Ensure guest satisfaction.
• Inform management of safety hazards or problems.
• Complete all required paperwork and daily side-work safely and timely.
• Adhere to company standards and policies.
• Offer suggestive selling to maintain guest check average.
• Greet, seat and deliver dishes in a timely manner.
• Be courteous and professional with guests at all times.
• Perform cleaning and stocking duties as assigned.
• Assist other service personnel as needed.
• Embody and promote Denny’s values.

Skills

Verbal skills

Communication skills

Organizational skills

Guest oriented

Restaurant operations knowledge

Ability to work under pressure

Physical fitness

Basic math skills

Flexibility

Health regulations compliance

Training comprehension

Cash register operation

Tools

Cash register

Job description

JOB SUMMARY

Responsible for greeting, seating, recording order and taking cash from guests.Delivery of food and removal of dishes and trays.Some stocking, cleaning and preparations of foods.

JOB FUNCTIONS/RESPONSIBILITIES

• Greets and seats customers, records orders, applies suggestive selling techniques, insures prompt placement of orders, follows up to ensure guest satisfaction, and removes unneeded dishes and utensils.
• Must ensure guest satisfaction
• Must immediately inform management of any safety hazards, guest complaints or other problems.
• Must complete all required paperwork properly and do all side-work , daily cleaning tasks and any other assigned duties in a safe and timely manner.
• Know and adhere to all company standards (such as proper ordering codes, sanitation and stocking) and policies.
• Must offer suggestive selling to maintain proper guest check average.
• Greeting and seating, good delivery/dish removal by tray must be done in a timely manner.
• Must be courteous and friendly with all guests, smile and present a professional image at all times.
• Performs cleaning and stocking duties as assigned.
• Periodically assists other service personnel.
• Embodies and promotes Denny’s values.

ACCOUNTABLITIES

Customers greeted and served food and beverage in a pleasant and courteous manner following company timing standards.All orders entered and checked for accuracy.

PHYSICAL REQUIREMENTS

• Extensive standing without breaks
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depths of 21/2 to 3 feet
• Must have high level of mobility/flexibility
• Must be able to fit through openings 30” wide
• Must be able to work irregular hours and under heavy pressure/stress
• Bending, reaching, walking
• Communicating with customers
• Must be able to work computer and have good phone skills
• Operating cash register
• Carrying trays of food products
• Must be able to lift up to 50lbs. weighing about 20 pounds for distances up to 30 feet

QUALIFICATIONS STANDARDS

• Above standard verbal and written skills.
• Above standard communication skills.
• Good organizational skills
• Guest oriented personality
• Knowledge of restaurant operations.
• Ability to function under stress during peak hours of operation.
• Excellent physical condition due to walking, standing, lifting, bending and extreme temperature variances that accompany the job.
• Simple math skills required.
• Flexibility and ability to manage change.
• Must meet any State, County or Municipal regulation pertaining to health risk concerns about food handling.
• Must complete all training, anti-discrimination & anti-harassment training and comply with Denny’s nondiscrimination policies.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position.

This position will include any and all (various) duties assigned to ensure the proper functioning of operations in the department/area.

Denny's is the place that is always open for you to be who you want, with the people you want, over the food you want…whenever you want. We celebrate the inherent creativity of our food and the uniqueness of all people. So, come as you are. Enjoy pancakes for dinner or burgers for breakfast. You are always welcome at America’s Diner, where we are Open for Anything.