Server

Dave & Buster's Management Corporation, Inc.; Grand Prairie (TX); On-site; USD 9,600 - 15,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Free games

Job summary

Dave & Buster’s in Grand Prairie, TX is hiring a friendly Team Member to deliver fast, attentive service across food, drinks and games. You’ll greet Guests, take orders, operate the Micros system, handle payments and ensure a clean, safe dining area.

Join a team with flexible schedules, learn the menu, promote the brand, and contribute to an exceptional Guest experience while following sanitation procedures and cash handling standards.

Qualifications

• Must be at least 18 years of age.
• Must be able to read and communicate in English.
• Experience with Micros is preferred.

Responsibilities

• Provide fast, friendly service and attend to Guests’ needs.
• Take and enter orders accurately using Micros.
• Handle payments and cash responsibly.
• Maintain cleanliness and sanitation per procedures.
• Promote the brand and drive sales through upselling.

Skills

Customer service

Cash handling

Guest communication

POS experience

Tools

Micros POS

Job description

Job Description: Dave & Buster’s and Main Event are different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!

• medical
• dental
• vision
• 401K
• FREE GAMES
• more

POSITION SNAPSHOT

Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests’ needs.

NITTY GRITTY DETAILS

Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action. Creates a warm, fun atmosphere for Guests and Team Members. Adheres to company’s sanitation procedures. Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change. Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests. Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager. Greets newly seated Guests’ in a friendly and timely manner. Accurately takes Guests’ food and drink orders. Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation. Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges. Ensures food is properly garnished and delivers trays to designated table server’s own section, as well as other sections in the restaurant, as needed. Works quickly and efficiently adhering to “Full hands in, Full hands out” philosophy. Assists in party set up and breakdown. Busses and resets tables as needed. Assists other Team Members as needed or as business dictates. Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift. Participates in all incentives and contests, driving sales and promoting the brand. Follows portion guidelines to ensure cost control, while maximizing the Guest experience. Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to Guest needs in a timely manner. Keeps station clean, sets up and takes down station tables appropriately. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.

Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience. Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift. Must be able to read and communicate in English. Listen to hear Guests’ orders and needs, and then communicate with Guests verbally and with other Team Members verbally via Micros system. Dressed in proper dress code requirements, looking neat, clean and professional at all times. Must be at least 18 years of age.

Requirements STUFF OUR ATTORNEYS MAKE US WRITE

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend and stoop frequently.

Salary Range: 2.13 - 2.13

As an equal opportunity employer, Dave & Buster’s and Main Event are dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. We are an equal opportunity employer and participate in E-Verify in states where required.

E E O is The Law Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Walking into a Main Event is like entering a new world of lights, music, entertainment, and laughter. Every Guest is greeted by the genuine, glowing faces of Main Event Team Members as they see splashes of color and new opportunities to play. Each center is full of passionate, driven people who are serving others and making memories that bring to life our chef-inspired meals, full-service catering with private rooms, high-energy bar with the latest audio-visual technology, space for birthday parties for kids and adults, and party rooms for corporate, school, and league events. A trip to Main Event is a chance for the whole family to reconnect, celebrate, compete, eat, and play. When you’re with us, each and every moment together is the Main Event.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [phone] or at [e-mail].