Server

Carlos O'Kelly's; Grand Island (NE); On-site; USD 11,000 - 22,000; Full time

Job summary

Thrive Restaurant Group is seeking a friendly Server to join Carlos O'Kelly's family-style team in Grand Island, NE. You will deliver food and drinks, greet guests, and ensure guests have an enjoyable dining experience with attentive service and recommendations.

The role emphasizes teamwork, mobility, and the ability to manage multiple tasks during shifts while using Nigel POS technology to coordinate orders with kitchen and bar staff. Training is provided.

Qualifications

• Desire to care for others and learn.
• Positive attitude.
• Able to wipe down tables and clean dining areas.
• Move plates, glasses and baskets repeatedly per shift.
• Reading, writing, basic math, and verbal skills required.
• Mobility required during the shift.
• Able to lift up to 25 pounds several times per shift.

Responsibilities

• Deliver food and drinks and provide ongoing service to guests.
• Greet guests, answer questions, and make recommendations.
• Create a friendly, upbeat atmosphere for all guests.
• Relay orders to service bar and kitchen using Nigel POS.
• Observe and respond to guest needs and requests.
• Present guest checks at the table.
• Assist with clearing and resetting dining areas.

Skills

Customer service

Communication

Teamwork

Multitasking

Upselling

Tools

Nigel POS

Job description

Thrive Restaurant Group is a family-owned restaurant company that has been in business for over 50 years, and we're looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you. We started Carlos O'Kelly's in 1981, and since then have been serving up Mex From Scratch, oven-baked dishes becoming known for our legendary margaritas, house-made chips and famous queso and salsa. Here, the spirit of generosity and the flavor of celebration is shared by all who gather around the table. Our guiding value is "Pouring out Generosity".

Role: Server

Invitation: To make a difference by loving people with food. You'd be responsible for creating a memorable experience by serving food, drinks, and caring for guests' needs in a way that makes them want to come back.

Specific Responsibilities And Duties

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make recommendations regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the state-of-the-art tablet-based Nigel point-of-sale system - no pen and paper here.
• Observe and serve guests, responding to any needs or requests.
• Present guest checks to each table.
• Participate in the clearing and resetting of dining room tables.

Qualification Standards

• A desire to care for others, grow, and learn.
• A positive attitude
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Physical Requirements

There are physical demands that come with this role. To be successful in this role you'll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities.

Thrive Restaurant Group is an Equal Opportunity Employer.

In this role you are paid the tip credit minimum wage, plus tips. This is an average estimate, only, and actual take home pay varies based on availability.

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