Server

huntington-hotel-group; Goleta (CA); On-site; USD 1,920,718 - 2,735,569; Part time

Job summary

The Huntington Hotel Group is looking for a Server for the RoofTop Bistro in Goleta, California. This role requires an experienced individual to sell and serve food and drinks, ensuring a personalized and exceptional dining experience.

You will greet patrons, manage orders, and maintain a clean work area. A minimum of one year in food service is required, and the hourly pay is $16.90 plus gratuities.

Qualifications

• Minimum of one (1) year experience as a server.
• Must be of legal age to serve alcohol.
• Ability to handle money and operate a POS system.

Responsibilities

• Sell and serve food and drinks in a professional manner.
• Greet patrons and maintain cleanliness.
• Respond promptly to requests and ensure guest satisfaction.
• Prepare final bills and process payments.

Skills

Excellent communication skills

Ability to multi-task

Basic computer skills

Knowledge of beer, wine, liquor

Basic math skills

Education

No educational requirement

Tools

Micros experience

Job description

This position is for the RoofTop Bistro and Banquet Server, hourly rate is $16.90 plus gratuities and service charges.

Shifts generally begain at 4pm and are frequently 6 to 7 hours in length.

Food service experience is required.

Job Title: Server

Department: Food & Beverage

Reports to: Director of Food & Beverage Manager, Food and Beverage Supervisor

Position Summary

The purpose of this position is to sell and serve food and drinks in a professional manner while providing a personalized, exceptional dining experience through friendly, attentive, and responsive service.

Essential Functions

• Greets patrons with a warm welcome.
• Clears and resets tables.
• Provides a unique and personalized dining experience.
• Describes menu items using descriptive language and makes recommendations based on customer preference.
• Responds promptly and courteously to all requests.
• Takes food and beverage orders and enters in POS system.
• Maintains specific side-work and ensures the total cleanliness and smooth operation of the restaurant.
• Anticipates the needs of the patron and acts upon them.
• Answers questions about food, beverage, and other restaurant or hotel functions and services.
• Maintains a clean and organized work and service area.
• Ensures guests are satisfied with their food, beverage, and service.
• Prepares final bill; presents check to guest; accepts payment; processes credit card charges or makes changes (if applicable).
• Teamwork – offers or asks to help fellow team members as situations arise.
• Thanks guests by name (if a credit card is used) and invites them to return.
• Carries plates and/or trays.
• Checks identification of guests to ensure they are of legal age to consume alcoholic beverages.
• Refuses to serve alcoholic beverages in a polite manner to guests who are not of legal age.
• Monitors the behavior of guests that are consuming alcohol and counts number of drinks served. Offers taxi to patrons that should not drive and alerts a manager to intervene if necessary.
• Reports to work in a neat and clean uniform. Keeps hair well-groomed and practices good hygiene.
• Completes required training and passes test for responsible service of alcohol.
• Has FUN!
• Completes all other duties as assigned.
• Arrives at work on time for scheduled shift.
• Completes any reasonable task assigned by managment or a supervisor.

Knowledge and Critical Skills/Expertise

• Excellent communication skills.
• Ability to multi-task.
• Basic computer skills.
• Must be able to suggestively sell food and beverage items.
• Ability to work weekends, holidays, and special events unless approved by manager.
• Flexibility to work shifts according to business demand.
• Working knowledge of beer, wine, liquor, and common drink recipes.
• High level of honesty and integrity.
• Ability to take direction while working quickly and efficiently.
• A basic knowledge of dining room and service procedures and functions.
• Basic math skills and the ability to handle money and operate a POS system.
• Ability to hand-carry a minimum of three (3) plates.

Experience

• No educational requirement.
• Must be of legal age according to State regulations to serve alcohol.
• Minimum of one (1) year experience as a server.
• Micros experience strongly preferred.

Physical Demands

• Walks and stands during entire shift.
• Continuously reach, bend, lift, carry, and stoop.
• Hazards include but are not limited to: cuts, slipping, tripping, falls, and burns.
• Frequent washing of hands.

ADA

The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

FLSA

non-exempt

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.