Server

Perkins Bakery; Gladstone (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Job summary

Perkins Bakery in Gladstone, MO is seeking a friendly Server to provide efficient service in a fast-paced dining environment. You will greet guests, take orders, handle payments, and ensure accuracy and presentation of all dishes.

Upholding sanitation, safety, and high guest satisfaction, you will work closely with managers and team members, perform side work, maintain clean stations, and contribute to a positive, inviting dining experience.

Qualifications

• Sanitation, safety, and customer service basics taught in-house.
• Trustworthy with guest payments and cash register operations.
• Clear verbal and written communication with guests and teammates.

Responsibilities

• Reports to work well-groomed in clean uniform and maintains personal hygiene.
• Greets guests in a kind, courteous and respectable way.
• Handles cash, credit cards, gift cards, and guest check payments per policy.
• Takes verbal drink and meal orders according to guest preference.
• Serves high quality food and checks orders for accuracy and appearance.
• Monitors food temperatures during handling to prevent foodborne illness.
• Maintains cleanliness of workstation and pantry.
• Performs side work and restocks during downtime.
• Executes the service cycle and team responsibilities at all times.
• Maintains knowledge of the menu to upsell and assist guests.
• Writes guest checks and operates POS per policy.
• Identifies and corrects issues to maximize guest satisfaction.
• Communicates product/service deficiencies or safety concerns with managers.

Skills

Sanitation

Safety

Customer service

Cash handling

Communication

Job description

Position Description

As a Server, you will be responsible for providing friendly and efficient service to guests according to company policies, procedures, programs and performance standards. In addition, you will perform all duties to maximize guest satisfaction and a quality work environment as directed by General Manager or Manager on Duty.

Benefits

• Opportunity for advancement

Responsibilities

• Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.


• Greets all guests in a kind, courteous and respectable way.


• Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.


• Takes verbal drink and meal orders according to guest preference.


• Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.


• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.


• Maintains cleanliness of work station and pantry.


• Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.


• Executes the service cycle and team responsibilities at all times.


• Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.


• Writes guest check and/or operates POS equipment pursuant to company policies.


• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.


• Communicates with managers and co-workers regarding product/service deficiencies, equipment, safety problems, etc.

Qualifications

• Basic skills such as sanitation, safety, and customer service taught through in-house training


• Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register


• Must be able to communicate clearly

Physical Requirements / Environment / Work Conditions

• Must have high level of mobility/flexibility


• Must be able to work irregular hours under heavy stress/pressure during peak times


• Must possess a high level of coordination


• Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet


• Must be able to fit through an opening 30\" wide


• Requires frequent reaching, bending, pushing and pulling


• Exposure to heat, steam, smoke, cold and odors


• Requires continual standing and walking

Disclaimer

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Founded in 1958, Perkins® operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

BE A PART OF OUR SUCCESS

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!