Server

CIEL GERMANTOWN LLC; Germantown (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

CIEL Germantown LLC in Germantown, TN is seeking a Server to work in the dining room, prepare front of house for meals, take resident orders, and perform closing duties.

In this role you will deliver friendly service, suggest menu items, ensure guests are satisfied, and coordinate with kitchen staff. Candidates should have prior customer service experience and be able to work well with cooks and other staff.

Qualifications

• Experience providing excellent customer service.
• A positive attitude and ability to work well with cooks and other staff.
• Able to perform high-quality work while unsupervised.
• Ability to deliver orders in a timely manner.

Responsibilities

• Take food and drink orders from residents and guests accurately.
• Write resident or guest food orders on order slips.
• Engage with residents in a friendly manner.
• Ensure tables are enjoying their meals and address problems.
• Perform end-of-shift duties in dining and kitchen.
• Attend training courses and maintain LMS training.

Skills

Customer service

Positive attitude

Team player

Independent work

Job description

POSITION: Server

REPORTS TO: Director of Culinary

FLSA: Hourly

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY

The server will work in our dining room to prepare front of house for meals, taking resident orders and dining room closing duties.

ESSENTIAL JOB FUNCTIONS:

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Take food and drink orders from residents and guest accurately and with a positive attitude.
• Write resident or guest food orders on order slips.
• Engage with residents in a friendly manner.
• Knowledge of the menu, with the ability to make suggestions.
• Ensure tables are enjoying their meals and take action to correct any problems.
• Perform end of shift duties in dining and kitchen.
• Assist food preparation staff when necessary.
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Requirements

QUALIFICATIONS:

• Experience providing excellent customer service.
• A positive attitude and ability to work well cooks and other staff.
• Able to perform high-quality work while unsupervised.
• Ability to deliver orders in a timely manner.

PHYSICAL QUALIFICATIONS:

• Walk/Stand – must be able to continuously walk and stand.
• Environment Condition – must be able to perform work both inside and outside
• Sit – sit infrequently
• Lift - constantly 0-10 pounds, frequently 11 – 50 pounds
• Carry - constantly 0-10 pounds, frequently 11 – 50 pounds
• Push - constantly 0-10 pounds, frequently 11 – 50 pounds
• Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available
• Bend – must be able to bend at the waist, knees, hips and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
• Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
• Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
• Reach– must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.
• Sensory Vision – must be able to read clearly with or without corrective lenses
• Hear - Must be able to hear telephone audible alarms.
• Speech/Language – must have strong command of English sufficient to read and write and interpret administration information.