Server

Cinemark USA, Inc.; Florence (KY); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. in Florence, Kentucky is seeking a friendly Server to welcome Guests, suggest menu items, and provide knowledgeable, timely service in a busy theater environment.

You will take orders, ensure accuracy, verify ages for alcohol where required, and collaborate with kitchen staff to deliver orders promptly. The role offers flexible hours, employee discounts, health benefits, and opportunities for growth.

Qualifications

• Must be able to verify age and comply with alcohol service rules.
• Prior serving or bar experience preferred.
• Flexibility to work evenings, weekends, and holidays.
• Excellent guest service and cash handling skills.
• Able to work in a fast-paced team environment.

Responsibilities

• Greet Guests promptly and politely.
• Know bar and menu items to upsell.
• Take and record food and beverage orders accurately.
• Verify age for alcohol transactions.
• Deliver orders within established times.
• Maintain cleanliness of high-contact areas.
• Collaborate with kitchen staff to ensure accuracy.

Skills

Guest service

Cash handling

Teamwork

English fluency

Job description

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary

As a Server, you will greet Guests through engaging interaction, make thoughtful menu suggestions, have superior menu knowledge, and deliver quick and timely service. The server role provides a vital link between our Guests and the kitchen staff.

Responsibilities

• Greet Guests with a smile in a timely and professional manner
• Possess full knowledge of bar and menu items in a fast-paced environment to enhance the Guest experience
• Accurately records food and beverage orders from Guests in a timely manner
• Verifies identification to confirm Guests are at least 21 years of age for all alcohol transactions
• Ensures that alcohol is consumed in designated areas only
• Seats Guests when applicable
• Consistently use suggestive selling techniques
• Collaborates with kitchen team to ensure that food orders are accurate
• Deliver food and beverage orders within established time frames
• Consistently wipes down and sanitizes Employee and Guest high-contact areas
• Properly utilizes Personal Protective Equipment while completing position specific tasks
• Adapts to the frequency and scope of required cleaning tasks
• Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
• Performs other work-related duties as assigned

Requirements

• Proof of age (Associates who will be serving, pouring, or mixing alcoholic beverages will need to be 18 and in some states 21)
• Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
• Team Members who work with alcohol are required to complete a Safe Alcohol Service training program
• Prior serving or bar experience in a full-service restaurant preferred
• Availability to work flexible hours which include evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent Guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities.
• Must be able to effectively and regularly converse in and comprehend English
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency

Physical and Environmental Requirements

• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.

Benefits Available

• Employee Discount
• 401(k) Matching*
• Growth Opportunities
• Education Assistance*
• Health Benefits*
• Parental Leave*
• Paid Time Off*
• Daily Pay*
• Free Movies*

*Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER

DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer

Pay Range: 10.00 - 14.18