Server

Pinehall; Detroit, Northern (MI, KY); Hybrid; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health coverage

401(k) and retirement savings

Job summary

Pine Hall in Detroit, located on the original Hudson’s site, offers vintage-inspired cocktails and tavern fare built on four decades of hospitality. The Server plays a key role in delivering Enlightened Hospitality and outstanding service to every guest.

As a Server, you’ll greet guests, explain menu items, balance and carry multiple plates, and maintain a clean, welcoming dining room. English fluency is required, with additional languages a plus.

Qualifications

• 1+ years experience in a guest-facing restaurant role.
• Availability for lunch shifts.
• English fluency and additional languages preferred, but not required.

Responsibilities

• Provide warm, attentive hospitality and ensure memorable experiences for guests.
• Demonstrate knowledge of menu items and ingredients.
• Follow steps of service with efficiency and urgency.
• Anticipate guest needs and communicate with staff.

Skills

Guest-facing experience

Customer service

English fluency

Stand/walk for long periods

Lift up to 30 lbs

Job description

Pine Hall | Hudson's Detroit 3000 Nick Gilbert Way Detroit, MI 48226, USA

Description

Located on the original Hudson’s site, Pine Hall pays homage to Detroit’s past—and the storied Pine Room—through vintage keepsakes and ice-cold cocktails featuring Michigan spirits. As the first Detroit outpost of Danny Meyer’s Union Square Hospitality Group, founded in New York City in 1985, Pine Hall brings four decades of hospitality to the city, drawing on the spirit of beloved restaurants like Gramercy Tavern and Shake Shack.

We're proud to serve up classic cocktails made with spirits from close to home, cold beer, and tavern fare that feels familiar, but perhaps a bit better than you remembered.

Who you are:

Servers are responsible for ensuring that all guestswho dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Server is the backbone of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.

What you’ll do:

• Consistently support a culture of Enlightened Hospitality
• Demonstrate expertise of all food and beverage menu items with sound knowledge of all ingredients and preparations
• Consistently follows steps of service with efficiency and grace, while maintaining a sense of urgency throughout service
• Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen at all times during service
• Maintains the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service
• Demonstrates an eagerness to continue to learn and grow

What we need from you:

• 1+ years experience in a guest-facing restaurant role
• Availability for lunch shifts
• English fluency and additional languages preferred, but not required
• Ability to stand or walk for long periods of time
• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs

What you’ll get from us:

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Server, you’ll enjoy:

• Competitive pay
• Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off to support life outside of work
• Invest in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
• Convenience & flexibility:Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality

Putting Enlightened Hospitality into Practice

Integral to our culture are our six behaviors. Our behaviors guide how we work together.

• We play to win with humble swagger.Hospitality is a team sport where everyone deserves an opportunity to thrive and belong
• Turn over the rocks and always be connecting dotsto build uplifting experiences and relationships
• Center the salt shakerwith an unwavering commitment to excellence and the values that matter most
• Write a great next chapter.The road to success is paved with mistakes well-handled
• Bring a charitable assumptionand err on the side of generosity
• Leave our campsite better than we found it;always responsible for the impact of our wake

*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.