Server

Miru at the St. Regis; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Restaurant Discounts

Mental Health & Wellness Program

Paid Vacation

Medical Insurance

Dental & Vision Insurance

Life & Accident Insurance

Domestic Partner Benefits

401(k)

Job summary

Miru at the St. Regis Chicago on the 11th floor offers a sushi-forward dining experience with breakfast, lunch, and dinner service. We are hiring servers who provide efficient, friendly guest service, manage orders and payments, and maintain high energy in a fast-paced setting.

Benefits include health coverage, vacation, and retirement plans, with opportunities to work across a range of service styles. Join a team that emphasizes care for people, wellness, and professional growth within a

Qualifications

• Provide efficient, friendly guest service to a 3-6 table section.
• Record and process orders, payments, and balance receipts per restaurant policy.
• Available to work varied hours, including weekends.
• Safely transport food and beverages to tables.
• Stand and move throughout a shift in a busy dining room.

Responsibilities

• Greet guests and anticipate needs to exceed expectations.
• Explain menu and specials with confidence.
• Apply sales techniques to promote promotions.
• Follow steps of service and allergy procedures.
• Collaborate with team to ensure smooth dining experience.

Skills

Customer service

Multitasking

Food & wine knowledge

Teamwork

Communication

Tools

POS system

Frequent Diner

Gift Card terminals

Credit Card terminals

Job description

We’re hiring people to join our team as SERVERS!

A Few of Our Server Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Miru, Japanese for view, is located on the 11th floor of the St. Regis Chicago. The restaurant boasts two terraces and a dining room that overlooks the Chicago River and Navy Pier. Miru is open for breakfast, lunch and dinner. The menu features sushi, sashimi and raw selections from the sushi bar, complimented by a selection of sharable dishes like tempura, skewers and fried rice, as well as a robust wagyu and seafood section.

Caring. Creative. Careers.
Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants.

EOE. We participate in E-Verify / Participamos en E-Verify

SERVER JOB DESCRIPTION

Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions

• Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menu
• Use sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed