Server

Doubletree-Bloomington-Minneapolis-South; BLOOMINGTON (MN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Vacation/Sick Days

Paid Holidays

Employee Referral Bonus Program

Local 17 Union Benefits: Health,Dental

Vision Coverage

401(k) Retirement Savings Plan

Job summary

Double Tree Bloomington Minneapolis South is seeking a friendly Server to join our Food & Beverage team. You will greet guests, take orders, and deliver meals and drinks in the Dining Room, ensuring a warm and memorable guest experience.

Responsibilities include maintaining a clean, well-stocked station, learning menu details and promotions, and responding to guest needs with professionalism. Weekend availability and reliable transportation are required for this on-site role.

Qualifications

• Must have reliable transportation to and from work.
• Must report to work on time.
• Must be present and able to work all shifts on-site.
• Must have availability to work weekends, including Fridays, Saturdays, and Sundays.
• Must be able to work the necessary hours and a rotating schedule.
• Must be at least 18 years old.
• Must be eligible to work in the United States and complete Form I-9 on day one.

Responsibilities

• Delight guests with upbeat and friendly service.
• Learn menu details, promotions, and specials.
• Take orders, input into POS, and deliver promptly.
• Maintain a stocked, clean, and organized dining station.
• Address guest concerns professionally and ensure safety and compliance.
• Provide excellent service to drive repeat business.

Skills

Guest interaction

Punctuality

Teamwork

Customer service

Job description

Description

A career in hospitality has something for everyone, with opportunities tailored to your unique skills, passions and goals. Whether you're just starting out or ready to take the next step, now is the perfect time to start building your future. Our team members work at the heart of Hilton's mission: to spread the light and warmth of hospitality. Be part of the driving force, delivering exceptional, heartfelt experiences that make the stay for every hotel guest—every day.

ABOUT HILTON

Our hotel teams are the heart of Hilton—filling the earth with the light and warmth of hospitality. These Team Members create exceptional experiences at our hotel for every guest, every stay, every day. From cocktail crafting to poolside hosting, all our hotel Team Members are ultimate stay creators. When you join our hotel team, you become a key part of creating meaningful, memorable stays—while building a rewarding career that's uniquely yours. We’re here to support your growth every step of the way.

What It Takes to "Make the Stay

"Hilton's six core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Exceptional Hospitality Starts with You!

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As aServer, you’re not just serving hot meals and delicious drinks– you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Our Food & Beverage Outlets team plays a key role in driving operational and service excellence across the entire property by ensuring that food and beverage services consistently support exceptional guest experiences, financial performance, long-term business goals, and the overall success of the property.

POSITION SUMMARY

The Server reports directly to the Food & Beverage Manager. This highly visible position provides a strong presence in the hotel and active engagement with hotel guests. The Server is responsible for supporting the hotel’s day-to-day food and beverage operations in the Dining Room area of the Restaurant Outlet by ensuring consistency in the Dining Room cleanliness and presentation to guests.

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Address guest concerns professionally: Monitor and report situations involving intoxicated guests with care and respect, ensuring a safe environment
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
• Provide excellent service to drive repeat business: Performs other tasks, projects, and duties as assigned to increase sales, maximize profitability, and create exceptional guest experiences that earn repeat customer business

Requirements

• Must have reliable transportation to and from work
• Must report to work on time
• Must be present and able to work all shifts on-site
• Must have availability to work weekends, including Fridays, Saturdays, and Sundays
• Must be able to work the necessary hours and a rotating schedule to meet the operational needs of the business, including days, weekends, holidays and key events
• Must be at least 18 years old
• Must be currently eligible to work in the United States of America and able to present required identity and employment authorization documents as required to complete the Form I-9, Employment Eligibility Verification, on the first day of employment.

AVAILABILITY

Double Tree Bloomington Minneapolis South operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determine the amount of hours per week that you will work and that hours may fluctuate each week based on the needs of a 24/7 operation, including days, nights, overnights, weekends, and holidays.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.

BENEFITS & PERKS

• Vacation/Sick Days
• Paid Holidays
• Employee Referral Bonus Program
• *Local 17 Union Benefits: Health, Dental, & Vision Coverage, and 401(k) Retirement Savings Plan

DISCLAIMER

This job summary is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept an offer of employment for this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

This position is subject to the terms and provisions of a Collective Bargaining Agreement between UNITE HERE Local 17 and Double Tree Bloomington Minneapolis South.