Server

Dufry Careers; Austin (TX); On-site; USD 8,300 - 12,000; Full time

Job summary

The Server at Austin Airport delivers food and beverages to guests, entering orders accurately and in sequence, and ensuring timely service. You will coordinate with the kitchen, respond to guest needs, and work to provide the highest level of service in a fast-paced environment.

This non-exempt position reports to management and requires the ability to lift up to 20 lbs, stand for extended periods, and maintain courteous interaction with customers in a busy airport setting.

Qualifications

• State minimum age for serving alcohol.
• At least 6 months of serving experience.
• Ability to interact with guests in a friendly manner.
• Ability to lift up to 20 lbs.
• Excellent communication skills.

Responsibilities

• Take and deliver food and beverage orders; check back for guest satisfaction.
• Maintain table appearance and restock supplies.
• Present check and handle payment.
• Follow HMSHost policies on customer service, beverage service, and cash handling.
• Keep station clean and ready for service.

Skills

Serving experience

Customer interaction

Cash handling

Physical stamina

Job description

Select how often (in days) to receive an alert:

Airport Location: Austin Airport F&B
Advertised Compensation:$6.15to

Summary:

The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions:

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
• Present check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and/or move up to 20 lbs
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").