Server

HMSHost; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

HMSHost is seeking a friendly and reliable server in Austin to take and coordinate food and beverage orders, ensuring timely service and guest satisfaction. You will deliver orders, manage payments, and maintain a clean, welcoming dining area in a fast-paced environment.

The role requires prior serving experience, the ability to lift up to 20 lbs, and strong guest interaction skills to consistently deliver high-quality service.

Qualifications

• Must meet state minimum age for serving alcoholic beverages.
• Requires at least 6 months of serving experience in a high-volume setting.
• Able to interact with guests in a friendly, energetic manner.
• Ability to lift and move up to 20 lbs.
• Ability to stand, walk, bend, and perform routine duties for extended periods.

Responsibilities

• Takes food and beverage orders, places orders, delivers orders, and checks back after delivery.
• Maintains table appearance by pre-bussing, checking drink levels, and clearing clutter.
• Present and process checks, handle payments and provide change as needed.
• Follow HMSHost customer service, beverage, and cash handling policies.
• Keep station clean and organized, set up and break down service area.

Skills

Customer service

Cash handling

High-volume dining

Guest interaction

Job description

Summary:

The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions:

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
• Presents check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and/or move up to 20 lbs
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Source: HMSHost