Server

Out West Restaurant Group Career Center; Arcadia (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid sick leave (CA)

Meal discounts

Growth opportunities

Job summary

Out West Restaurant Group is hiring for an hourly, non-exempt position at Outback Steakhouse in California. The role emphasizes friendly, prompt service, menu knowledge, and delivering an AUS-SOME dining experience while adhering to safety and sanitation standards.

Eligible candidates must be 18+, able to lift 30 lbs, and work in a fast-paced environment. California-specific beverage service certification may be required within 60 days of start date.

Qualifications

• Provide friendly, prompt service guided by guest preferences.
• Confidently recommend and upsell menu items.
• Handle cash/credit transactions accurately.

Responsibilities

• Provide friendly, prompt service guided by guest preferences and cues.
• Demonstrate strong knowledge of food and drink menu; recommend and upsell.
• Prepare food/condiments per Outback standards.
• Ensure accurate guest orders; bus tables; deliver food/drinks; support guests to WOW.
• Maintain high standards of food safety, cleanliness, and sanitation.
• Handle cash and card transactions accurately.
• Support all restaurant areas as needed.

Skills

Guest service

Upselling

Cash handling

Food knowledge

Tools

POS system

Job description

$16.90-$16.90 Plus Tips. This is an Hourly and Non-Exempt position.

Join the Fun, Stay for the Career!

Come join the Outback family as an Outbacker, where you will make memorable first and last impressions with all our customers. You will support our commitment to bringing the best of who we are to deliver perfectly tailored service to each and every guest. As an Outbacker, you’ll help to provide each customer with an AUS-SOME dining experience in the restaurant, that makes each guest’s day better.

BENEFITS:

• Comprehensive health insurance (medical, dental, vision) for employees eligible under ACA measurement rules.
• Employees accrue and may use paid sick leave in accordance with California law and applicable local city or county ordinances.

EXTRAS:

• Growth Opportunities! Training and advancement opportunities may be available for qualified candidates, including our Shift Leader program with extensive on the job training.
• Hospitable culture that recognizes hard work, effort, perseverance, and leadership.
• Closed Thanksgiving & Christmas Day so our team can enjoy time with family & friends.
• Different scheduling options to support our team and ensure excellent service for our guests. Tasty perks: Meal discounts.
• Company sponsored Employee Assistance Program (EAP).
• We are the largest franchisee of Outback Steakhouse.
• Plenty of future possibilities to advance in your career!

RESPONSIBILITIES:

• Responsible for exceeding customer expectations by providing friendly, prompt, and attentive service, guided by each guest’s preferences and cues.
• Demonstrates strong knowledge of our food and drink menu and confidently recommends, upsells, and supports guests’ order selections.
• Prepares food and condiments adhering to Outback standards.
• Ensures accurate guest orders to deliver a satisfying experience. Busses tables, delivers food and beverages, and ensures every opportunity to WOW a customer is complete. Teamwork is essential and required by all Outbackers.
• Strong commitment to high standards in food safety, cleanliness, job safety, and sanitation.
• Handles cash and credit transactions accurately.
• Supports all areas of the restaurant as needed, reflecting the teamwork expected of every Outbacker.

REQUIREMENTS:

• Must be at least 18 years old to sell alcohol.
• Ability to lift, carry or move up to 30 lbs.
• Able to work in hot and cold environments.
• Ability to walk and stand for extended periods of time, up to 8 hours per shift.
• Frequent bending, reaching, kneeling, squatting, and stooping.
• Manual dexterity to handle glassware, utensils and technology systems.
• Ability to move quickly in a fast-paced environment.
• Visual ability to include distance, closeness, color, depth and peripheral. Also, the ability to adjust focus as needed. The role involves working in areas with low or dim lighting.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date).

The Company provides reasonable accommodation as required by law and does not retaliate against employees for exercising their rights under California law, including protected leave, disability accommodations, or wage and hour rights.

The Company is committed to pay equality and fully complies with the California Equal Pay Act.

The Company complies with all applicable California wage and hour laws, including minimum wage, overtime, meal periods, rest breaks, reporting time pay, and split shift pay.

All newly hiredemployees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view theE-VerifyParticipation and Right to Work poster at https://www.outwestrg.com/e-verify

California applicants have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) outlined in our applicant privacy notice along with our data practices.

This posting does not create a contract of employment. Employment with the company is at-will and may be terminated at any time by either party, with or without cause or notice, subject to applicable law.

ABOUT US:

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse in the United States. Outback Steakhouse is an Australian theme restaurant that opened in March of 1988. At Outback Steakhouse we take food seriously, without forgetting the fun, and we are proud to do things uniquely and strive to positively impact the lives of our people we call “Outbackers”. We believe if you treat people “Just Right” then success is sure to follow. It’s a culture of respect and camaraderie that breeds enthusiasm. We start by indulging each customer like a guest in our own home. We continue by committing to the success of each and every Outbacker to be trained to the best of their ability.

Out West Restaurant Group is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age disability, or any other protected status. All employment decisions at Outback are based on business needs, job requirements and individual qualifications without regard to any characteristics protected by both federaland state laws.

We are committed to fairness, respect, and opportunity for all employees.

Monitor 200 Award:

Ranked in Top 50 Franchisees in the U.S., 4 years in a row.

International Franchise Association’s Franchisee of the Year:

Award 2022, for Exemplifying Excellence in Local Community Service.

Proud contributor to non-profit organizations, California Care and CORE. Both organizations do incredible work, providing essential support to restaurant employees and their families during challenging times.

We are continually seeking great talent, and applications are accepted on an ongoing basis.