Sergeant

Shalom Austin; Austin (TX); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Free gym membership

Health insurance

403(b) with company match

Paid time off

Employee assistance program

Job summary

Shalom Austin is seeking a Security Team Lead to supervise a group of five or more Officers at the Dell Jewish Community Campus. You will guide daily operations, respond to incidents, and serve as the liaison between officers, management, and campus partners.

The role requires strong judgment, excellent communication, and a commitment to a secure, welcoming environment aligned with SA Security Services, LLC values. You will also help with scheduling, onboarding, and ongoing training.

Qualifications

• Strong leadership and coaching abilities.
• Excellent verbal and written communication skills.
• Ability to develop shift schedules and manage coverage.
• Proven judgment and decision-making under pressure.
• Detail-oriented with strong organizational skills.

Responsibilities

• Lead a security team of five or more officers.
• Oversee day-to-day security operations and incident responses.
• Monitor access control and surveillance while enforcing policies.
• Coordinate with internal departments and external agencies.
• Prepare reports and manage post-incident follow-ups.
• Assist in hiring and onboarding of officers.
• Ensure compliance with protocols and professional standards.

Skills

Leadership

Communication

Team Building

Attention to Detail

Judgment

Tools

MS Office

Job description

Description

Compensation

We’ll pay you an hourly rate of $28 to $30 per hour.

7am-5pm (SUN-WED: 4 x 10s)

About the Job

The Sergeant provides leadership to a team of five or more Security Officers while actively performing the full scope of security duties. This position ensures day-to-day operations are executed effectively, leads responses to incidents and emergencies, and acts as the liaison between officers, management, and campus partners.

This leadership role requires strong judgment, excellent communication skills, and a commitment to maintaining a secure and welcoming environment that supports the mission of the Dell Jewish Community Campus and the values of SA Security Services, LLC.

You’ll wow us by masterfully performing the following key duties and responsibilities:

• Protect life and property across the Dell Jewish Community Campus.
• Control access to campus per established policies and protocols.
• Conduct regular patrols and complete assigned safety/security tasks.
• Monitor surveillance systems and respond to alarms or suspicious activity.
• Enforce campus policies to maintain order and promote a safe environment.
• Stay alert to campus activities and support events or programs as needed.
• Complete accurate and timely reports and routine administrative duties.
• Provide clear direction during incidents and support post-incident follow-up.
• Use sound judgment to resolve problems and maintain safety.
• Oversee daily operations and deployment of the security team.
• Make assignments, manage relief periods, and ensure consistent coverage.
• Enforce adherence to established security policies, authorizing deviations only under unique conditions and circumstances.
• Lead the team’s response to emergencies and high-risk incidents.
• Develop and manage shift schedules for the team.
• Coordinate with internal departments and external agencies to support safety initiatives and events.
• Serve as a role model and leader, promoting accountability and professionalism.
• Create and manage work schedules for five or more officers.
• Ensure compliance with all operational protocols and professional standards.
• Assist in the hiring and guidance to promote excellence within the team.
• Other duties such as, onboarding, and training of new Security Officers.

Requirements

• Understanding of the safety and security needs of the Jewish community.
• A dependable, proactive, and professional attitude.
• Strong leadership and team-building capabilities.
• Clear, tactful communication skills, both verbal and written.
• Proficiency in Microsoft Word, Outlook, Excel, and Teams.
• Strong organizational skills and attention to detail.
• Working knowledge of Texas laws related to private security operations.
• Integrity, fairness, and a commitment to high ethical standards.

Our great benefits

• We’ll provide a FREE membership to the fitness and aquatics center, and offer you discounts on programs, including personal training.
• We are a learning organization! Our staff have regular opportunities for training and continuing education.
• We offer outstanding medical insurance coverage through Cigna, and we’ll pay over 80% of the premium cost of our base plan on your behalf.
• You will have the option to contribute to our 403(b) with and the opportunity for a company match.
• We provide life and long-term disability insurance, and we pay 100% of the cost for you.
• We will give you lots of paid time off. First-year employees receive: 18 days of paid time off, and more than 15 Jewish and Federal holidays.
• We’ll offer you up to a 50% discount for your kiddos in our amazing early childhood program, as enrollment allows.
• You will have access to our amazing Employee Assistance Program (EAP).
• We understand that you need a work/life balance and that you have commitments outside of the workplace, so we’ll do our very best to offer you some flexibility in your work schedule.
• We’ll provide you with the opportunity to make a difference in the Central Texas Jewish community every day.
• Please note that successful candidates for this position may be subject to a background check as part of the hiring process. will be used to assess eligibility for employment. Any discrepancies may result in the withdrawal of the job offer or termination of employment. All information will be handled confidentially and in accordance with applicable laws.