Serbian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Employers from Greece; United States; Remote; USD 31,000 - 44,000; Full time

Benefits offered by this job

Fully Paid Relocation Package (flight,

Health Insurance

Fully Paid Training

Monthly Performance Bonus

Job summary

Mercier Consultancy Group in Sofia is seeking a Serbian-speaking Digital Trust and Safety Specialist to moderate content, safeguard communities, and uphold platform safety for a global audience. This on-site role is part of our expanding international team.

You must be native or fluent in Serbian and proficient in English, with an EU passport for relocation. We offer a competitive monthly salary, fully paid relocation, health insurance, paid training, and a strong path for career growth.

Qualifications

• Native or fluent Serbian is mandatory.
• Good working knowledge of English to operate in an international office.
• EU passport is required for relocation.

Responsibilities

• Moderate user-generated content to uphold community guidelines.
• Identify and escalate emerging online harm trends to protect the platform.
• Apply Serbian language context to moderation tasks.
• Collaborate with cross-functional teams to improve safety protocols.
• Handle sensitive reports with discretion and analytical precision.
• Ensure professional interactions and align with safety standards.
• Contribute to policy improvements based on feedback.

Skills

Serbian language

English language

Communication skills

Digital ethics

Job description

at Mercier Consultancy Group

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to bridging the gap between top-tier talent and industry-leading global enterprises. As we continue to expand our reach, we remain the primary partner for exclusive Jobs in Bulgaria, ensuring that our candidates secure roles that define their professional future.

Job Overview

We are currently looking for a motivated professional to join a global social media powerhouse for a Serbian Speaking Digital Trust and Safety Specialist position in Bulgaria. This role is essential in safeguarding online communities, moderating content, and maintaining the integrity of digital platforms for millions of users worldwide.

Key Responsibilities

• Monitor and moderate user-generated content on social media platforms to ensure community guidelines are upheld.
• Identify, analyze, and **escalate** emerging trends in online harm to protect the digital ecosystem.
• Apply deep cultural understanding of the Serbian-speaking market to context-sensitive moderation tasks.
• Collaborate with cross-functional teams to refine internal safety protocols and improve platform quality.
• Handle sensitive reports with high levels of discretion, emotional intelligence, and analytical precision.
• Ensure that all platform interactions remain professional and aligned with international social media safety standards.
• Contribute to the continuous improvement of content policies based on real-time feedback from the platform.

Requirements

• Native or fluent Serbian (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory requirement for relocation).
• A strong interest in social media industry dynamics and digital ethics.
• Excellent communication skills and ability to work in an on-site, professional environment in Sofia.
• Resilience and the ability to process diverse types of digital content with a focus on safety.
• High level of English proficiency to work effectively within our international office culture.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you excel in your role.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Sofia seamless.
• Attractive Monthly Performance Bonus based on your commitment and results.
• Exceptional career growth opportunities within the global social media sector.
• And Much More...

Life in Bulgaria

Living in Bulgaria offers a unique blend of vibrant city life, stunning natural landscapes, and a rich historical heritage. As one of Europe's fastest-growing hubs for Serbian-speaking jobs, Sofia provides an affordable yet high-quality lifestyle, characterized by its mild climate, lively cafe culture, and welcoming local community. Bulgaria is truly an ideal destination for ambitious professionals looking to advance their careers.

Our full relocation package ensures that your transition to Bulgaria is stress-free, allowing you to enjoy everything this beautiful country has to offer immediately. From the bustling nightlife and dining scene in Sofia to the breathtaking mountains nearby, living in Bulgaria provides the perfect balance of professional challenge and personal enjoyment. Experience the best of European career growth in the heart of Bulgaria today.