SEO Client Success Manager

Stryker Digital, LLC; United States; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare stipend

Unlimited PTO

Remote work

Job summary

Stryker Digital, LLC is seeking an SEO Client Success Manager to own a portfolio of home-service clients and drive measurable SEO outcomes. You’ll be the frontline liaison, translating technical work into business value and ensuring client renewals.

You’ll oversee onboarding, monthly reviews, and collaboration with fulfillment teams to deliver high-quality campaigns that meet timelines and budgets.

Qualifications

• 2+ years of client-facing SEO or account management experience.
• Strong knowledge of Local SEO, Google Business Profiles, on-page SEO, backlinks, citations.
• Experience leading strategy calls, managing client relationships, and presenting results.
• Excellent attention to detail and ability to manage multiple accounts with polished communications.

Responsibilities

• Be the day-to-day contact for assigned SEO accounts via Slack, video, and email.
• Collaborate with fulfillment teams to ensure on-page, backlinks, citations, and GMB optimization are delivered on time.
• Lead monthly video calls to review results, discuss strategy, and outline next steps.
• Identify upsell opportunities (Google Ads, Facebook Ads, websites) aligned with client goals.
• Present SEO data highlighting business outcomes and ROI, not vanity metrics.
• Foster long-term client relationships through proactive communication and follow-through.

Skills

2+ years experience

Local SEO

Client-facing skills

Detail-oriented

Growth-minded

Bonus: GoHighLevel

GA4

Monday.com

Slack

Tools

GoHighLevel

GA4

Monday.com

Slack

Job description

If you want full ownership of your accounts, a seat on a fast-scaling team, and a front-row spot while a company goes from $15M to $50M, keep reading.

Stryker Digital is one of the fastest-growing home service marketing agencies in the United States. We went from $0 to a $15M/year run rate in under five years. SEO is the backbone of what we do — and you'd be managing the accounts that built this company.

You own your book of accounts end to end: strategy, communication, and the client relationship. You're on the calls. You're presenting the numbers. You're the reason they renew.

We don't care where you learned this or how long you've been doing it. We care that you can show us local SEO campaigns you ran that moved the needle — rankings you climbed, Google Business Profiles you took over and made produce, clients who stayed because of you. If you can point at real results for real businesses with trucks on the road, we want to talk.

About the Role

As an SEO Client Success Manager at Stryker Digital, you'll be the strategic lead and primary point of contact for a portfolio of home service clients. You'll work directly with business owners to make sure their SEO campaigns deliver measurable results — and that they understand exactly what they're getting for their money.

This is not a behind-the-scenes SEO role. You'll be at the frontline of client relationships, from onboarding to monthly performance reviews. You'll oversee fulfillment, translate technical work into business outcomes, spot upsell opportunities, and be the trusted advisor our clients call first.

You'll collaborate closely with internal fulfillment teams to ensure every campaign is executed on time, to standard, and profitably.

Responsibilities

• Client Management: Serve as the day-to-day contact for assigned SEO accounts, communicating via Slack, video, and email.
• Campaign Oversight: Work with our fulfillment teams to ensure on-page content, backlinks, citations, and Google Business Profile optimization are delivered on time and meet our quality standards.
• Performance Reviews: Lead monthly video calls to walk clients through results, educate them on strategy, and discuss next steps.
• Upsells: Identify and recommend additional services — Google Ads, Facebook Ads, websites — that align with each client's goals.
• Reporting & Analysis: Present SEO data in a way that highlights business outcomes and ROI, not just vanity metrics.
• Client Retention: Build long-term relationships through exceptional service, proactive communication, and consistent follow-through.

What We're Looking For

• 2+ Years of Experience: Client-facing SEO or account management experience required, preferably at a digital agency or with local service businesses.
• Local SEO Knowledge: A strong command of Google Business Profiles, on-page SEO, backlinks, and citations.
• Client-Facing Skills: You've led strategy calls, handled tough questions, and built real relationships.
• Detail-Oriented: You can juggle multiple accounts without dropping a ball — and your Slack messages and reports are polished.
• Growth-Minded: You're looking to take ownership, grow with a high-performing team, and make your mark in a fast-scaling department.
• Bonus Skills: Familiarity with GoHighLevel, GA4, Monday.com, and Slack is a major plus.

What You'll Get

Compensation: $60,000 – $80,000 USD/year base, with $100,000+ on-target earnings

Work Hours: Monday – Friday, 9 AM – 5 PM EST

Location: Remote

• Monthly tax-free healthcare stipend for marketplace coverage
• Unlimited PTO

Our Core Values

Competitive Greatness

We show up strongest when it matters most. We don't avoid hard things, we go straight at them. We do the hard stuff first: hard conversations, hard decisions, and uncomfortable work we've been putting off. We build confidence through action, not talk.

We believe feedback is a requirement to get better, not a personal attack. Candor is expected from day one, at every level, in every direction. We tell the truth, especially when it's uncomfortable.

Unimpeachable Character

We do the right thing when no one's watching. No shortcuts, no lies, no excuses. We take ownership, step in, and solve problems without finger-pointing.