Senior Workplace Experience Coordinator

CBRE; San Francisco (CA); On-site; USD 65,000 - 69,000; Full time

Job summary

CBRE is seeking a Lead Workplace Experience Coordinator in San Francisco to deliver world-class service for employees and guests in a designated building. You will manage events, space setup, procurement via MyBuy/Coupa, safety protocols, and front-desk support, while guiding a team of coordinators and collaborating with cross-functional teams.

The role requires strong organizational and communication skills, a solid office-operations background, and working authorization in the United States.

Qualifications

• High School Diploma or GED with 2-3 years of job-related experience.
• Understanding of work routines and standards and applying skills in processes and systems.
• Intermediate problem-solving skills with the capacity to review and select solutions without supervision.

Responsibilities

• Conduct regular floor walks to provide a welcoming presence and support employee needs.
• Oversee office supply inventory and procurement through MyBuy/Coupa, monitoring stock levels and coordinating orders.
• Coordinate and execute all on-site events across the campus including space setup, furniture configuration, décor elements, and post-event resets.
• Organize and reset conference rooms and shared spaces to maintain a clean, functional environment.
• Adhere to safety protocols and act as EHS Hero to reinforce a culture of safety.
• Manage soft-services facilities requests including furniture moves and workstation adjustments.
• Coordinate internal moves and seating changes with vendors and cross-functional teams.
• Act as primary contact for Workplace Experience requests submitted via internal ticketing systems.
• Create customized client materials that follow brand guidelines.
• Lead by example and coach Coordinators to align with operational standards and service expectations.
• Lead the Workplace Experience Coordinator team in logistics and service delivery for client initiatives.
• Resolve complex operational challenges with sound judgment and effective solutions.
• Provide reception coverage to ensure continuity of operations.
• Vendor management.
• Own and coordinate workplace data collection and reporting with leadership.
• Coordinate facilities-related activities and track corrective actions to completion.
• Conduct routine facility condition assessments and drive timely resolutions.

Skills

Microsoft Office

Organizational skills

Problem-solving

Communication

Work authorization United States

Education

High School Diploma or GED

Tools

MyBuy/Coupa

Job description

CBRE is seeking a Lead Workplace Experience Coordinator in San Francisco to deliver world-class service for employees and guests in a designated building. You will manage events, space setup, procurement via MyBuy/Coupa, safety protocols, and front-desk support, while guiding a team of coordinators and collaborating with cross-functional teams.

The role requires strong organizational and communication skills, a solid office-operations background, and working authorization in the United States.