Senior Commercial General Liability & Workers’ Compensation Claims Adjuster

Clearbrook Group Services Inc.; Omaha (NE); On-site; USD 101,184 - 120,462; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Argo Group is looking for a Senior Commercial General Liability & Workers’ Compensation Claims Adjuster based in Richmond, VA, Omaha, NE, or optionally Albany, NY, Chicago, IL, Los Angeles, CA, or New York City, NY. The role involves adjudicating complex claims and providing superior customer service and client relationships.

The ideal candidate will have a bachelor’s degree, five years of experience in claims, and strong communication skills. A competitive salary range and comprehensive benefits are offered, including health, dental, vision, and 401(k) with company match.

Qualifications

• Minimum of five years’ experience adjudicating commercial general liability and workers’ compensation claims.
• Active license or ability to obtain a license in multiple states within 120 days.
• Commitment to ongoing professional development.

Responsibilities

• Adjudicate complex indemnity and federal black lung workers’ compensation claims.
• Provide superior customer service and build lasting client relationships.
• Investigate claims promptly and determine coverage.
• Negotiate settlements within authority limits.
• Apply creative solutions for optimal financial outcomes.

Skills

Advanced knowledge of commercial general liability claims

Advanced knowledge of workers’ compensation claims

Strong business acumen

Excellent communication skills

Negotiation skills

Proficiency with MS Office Suite

Fluency in English (reading and writing)

Education

Bachelor’s degree from an accredited university

Job description

Company Argo Group is an underwriter of specialty insurance products in the property and casualty market, offering a full line of products and services to meet the unique coverage and claims‑handling needs of businesses. The role is based in‑office in either Richmond, VA; Omaha, NE; or optionally in Albany, NY; Chicago, IL; Los Angeles, CA; or New York City, NY.

Business Title

Senior Commercial General Liability & Workers’ Compensation Claims Adjuster (Full‑Time, Exempt)

Location

Richmond, VA; Omaha, NE; Albany, NY; Chicago, IL; Los Angeles, CA; New York City, NY (in‑person work required)

Key Responsibilities

• Adjudicate complex indemnity and federal black lung workers’ compensation claims and commercial general liability claims with significant impact on departmental results.
• Provide superior customer service and build lasting client and broker relationships.
• Investigate claims promptly, including interviewing parties, analyzing policies and claims forms, and determining coverage.
• Prepare coverage letters, manage litigation, and create reserves according to Argo’s reserving policy.
• Identify loss drivers and trends via data analysis to reduce claim frequency and severity.
• Coordinate and assign expertise resources for case resolution.
• Develop and deliver reports to senior management, loss‑control and underwriting teams.
• Negotiate settlements within authority limits, following organizational referral procedures.
• Prioritize workload, process mail, and maintain clear correspondence with insureds, claimants, and other stakeholders.
• Apply creative solutions for optimal financial outcomes.

Qualifications & Experience

• Advanced knowledge of commercial general liability and workers’ compensation claims.
• Minimum of five years’ experience adjudicating both types of claims in AL, CO, FL, GA, NC, NJ, NY, or SC.
• Bachelor’s degree from an accredited university required, or two insurance designations plus four additional years of related experience may substitute for the degree.
• Active license or ability to obtain a license in AL, FL, GA, NC, NY, KY, and SC within 120 days of employment.
• Strong business acumen, excellent communication and negotiation skills, and the ability to exercise independent judgment on significant matters.
• Proficiency with MS Office Suite and other business software.
• Fluency in English (reading and writing).
• Commitment to ongoing professional development.

Compensation & Benefits

• Base salary: Richmond $101,184–$120,462; Albany & Chicago $111,384–$132,498; Los Angeles & New York City $121,482–$144,636.
• Eligibility for annual bonus based on company and individual performance.
• Health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Equal Opportunity Employment

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender identity or expression, sexual orientation, disability, military, or any other protected characteristic. The collection of your personal information is subject to our HR Privacy Notice.