Senior Wealth Management Associate / Concierge Team Lead

Ameriprise Financial Services, LLC; Dayton (OH); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

HSA option

PTO 15 days

401(k) with company match

Licensing costs covered

Staff bonus program

Holiday bonus

Senior career path

Remote/flex arrangement

Job summary

Ameriprise Financial Services, LLC is seeking a Concierge and Client Services professional to support high-value advisor teams in Dayton, OH. You will coordinate complex requests, communicate directly with clients, and help advisors evaluate opportunities while ensuring timely follow-through.

The role emphasizes a service-oriented mindset, strong organization, and discretion as you uphold compliance and client confidentiality, with potential for a flexible or remote arrangement after onboarding.

Qualifications

• Five+ years in wealth-management or related client-service roles.
• Experience supporting advisors with affluent or high-net-worth clients.
• Active securities registrations required; exact combination depends on responsibilities.
• Knowledge of investments, trading workflows, and financial planning basics.
• Strong communication, judgment, and client confidentiality.
• Leadership or mentoring experience.
• Service-oriented mindset; no personal book of business required.

Responsibilities

• Serve as an extension of advisor teams for high-value client relationships and provide proactive, responsive support.
• Communicate with clients, coordinate complex requests, and ensure timely follow-through.
• Support or execute trading and account activity within role registrations and procedures.
• Complete analytical work to help advisors evaluate client opportunities and next steps.
• Identify issues early and propose solutions, not just escalate problems.
• Help establish service standards, workflows, and documentation across the concierge team.
• Coach and mentor teammates progressing from financial planning to concierge/advisor roles.
• Collaborate with practice leadership to balance capacity and improve client experience.
• Protect confidential information and comply with all regulatory requirements.

Skills

Wealth-management experience

Client relationship management

Trading workflows

Accounts operations

Documentation and process standards

Leadership/mentoring

Discretion and confidentiality

Attention to detail

Education

Series 7, 63/65/66 registrations

CFP/ChFC/CRPC/FPQP preferred

Job description

What You Will Do

• Serve as a trusted extension of advisor teams for high-value client relationships, providing proactive and responsive support
• Communicate directly with clients, coordinate complex requests, and ensure timely, polished follow-through
• Support or execute trading and account activity within the scope of the candidate’s registrations, role authority, and practice procedures
• Complete analytical work and help advisors evaluate client opportunities and next steps
• Anticipate client and advisor needs, identify potential issues early, and bring solutions rather than simply escalating problems
• Help establish consistent service standards, workflows, documentation, and accountability across the concierge team
• Coach and support developing team members who are progressing from financial planning into concierge or advisor roles
• Partner with practice leadership to balance service capacity, assign work effectively, and improve the client experience
• Protect confidential information and operate within all applicable practice and regulatory requirements

• Atleastfiveyearsofwealth‑management,financial‑advisory,private‑banking,orcomparable client‑serviceexperience
• Demonstrated success supporting advisors and affluent or high-net-worth client relationships
• Active securities registrations, such as Series 7 and Series 63/65/66, are required; the exact combination will depend on assigned responsibilities
• CFP, ChFC, CRPC, FPQP, or another relevant credential preferred
• Working knowledge of investments, trading workflows, financial planning, account operations, and client-service best practices
• Calm, confident communication and the judgment to handle sensitive or complex client situations
• Leadership, mentoring, or team‑coordination experience is required
• A service‑oriented career mindset; this role does not require building a personal book of business
• Strong organization, discretion, accountability, and attention to detail

The practice offers a comprehensive total‑rewards package designed to support employees’ health, financial well‑being, and long‑term professional growth. Benefits for eligible full‑time employees include:

• Medical coverage with PPO and high-deductible health plan options, including an HSA option; the practice pays the full cost of employee-only medical, dental, and vision coverage
• $50,000 in employer-paid group life insurance, plus employer-paid short- and long-term disability benefits
• Section 125 flexible benefits, including a healthcare Flexible Spending Account and Dependent Care Reimbursement Account
• 15 PTO days annually, prorated in the first year based on hire date following the policy’s 30‑day eligibility period; 20 days beginning in the third year and 25 days beginning in the fifth year
• 10 observed paid holidays each year
• 401(k) retirement plan with pre‑tax and Roth contribution options and a company match of up to 4% when the employee contributes at least 5%
• Full payment of approved licensing and credentialing costs
• Staff bonus program: $500 quarterly when the practice meets its quarterly team net‑flow goal, plus a year‑end bonus equal to 3% of annual salary when the annual team net‑flow goal is achieved
• Annual holiday bonus eligibility; amount varies based on role and performance
• A senior client‑facing career path that does not require personal production or book building
• Opportunity to shape service standards and serve as a long‑term anchor for the concierge team
• Potential flexible or remote arrangement for a highly qualified candidate after successful onboarding

Background Check Employment with this practice is contingent upon the successful completion of a background check.

Equal Opportunity Employer This practice is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.