Senior Volunteer Services Specialist

The American National Red Cross; Houston, Northern (TX, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The American Red Cross is seeking a Sr. Volunteer Recruitment Specialist in Houston, TX. This full-time role supports recruitment and engagement of volunteers across the region, with duties ranging from screening to placement and event coordination.

You will develop broad recruitment strategies, foster partnerships, and coach volunteer teams to strengthen engagement and retention, while traveling and sometimes working evenings or weekends as needed.

Qualifications

• Bachelor's degree required.
• Minimum of 5 years of related experience.
• Excellent oral and written communication skills; strong interpersonal and presentation abilities.
• Good organizational skills and ability to handle multiple evolving priorities; travel involved.
• Knowledge of Houston and local contacts preferred.

Responsibilities

• Develop and implement broad-based recruitment strategies to attract Red Cross volunteers to support regional goals.
• Identify and cultivate relationships with volunteer recruitment agencies and populations for a strong candidate pipeline.
• Screen, refer, and place volunteers in appropriate opportunities; assist in scheduling orientations and events.
• Coach and guide volunteer teams; share best practices for engagement and retention.
• Develop volunteer needs assessments and align goals with stakeholders; support volunteer programs and services.

Skills

Teamwork

Communication

Interpersonal skills

Presentation skills

Organization

Education

Bachelor's degree

Tools

MS Office

Job description

Senior Volunteer Services Specialist page is loaded## Senior Volunteer Services Specialistlocations: Houston, TXtime type: Full timeposted on: Posted Yesterdayjob requisition id: RC91547# Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.### **Join us - Where your Career is a Force for Good!****Job Description:**Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.**Where Your Career is a Force for Good!****WHAT YOU NEED TO KNOW (Job Overview):****This position is not eligible for relocation assistance.****We are currently seeking a Sr. Volunteer Recruitment Specialist (Houston, TX) to work in our Houston, TX office. This position will work 8:00am to 5:00pm Monday through Friday, and some weekends and evenings will be required during times of business need. Travel will also be involved .**The Volunteer Services Senior Specialist supports volunteer recruitment and engagement activities within the region:* Develop and implement broad-based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities.* Support the implementation and execution of programs, projects and initiatives to increase and strengthen the engagement of volunteers.* Perform screenings, referrals, and placement of prospective volunteers to effectively support Regional goals and mission critical activities.Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations**WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):**1: Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Conduct general and targeted outreach and recruiting activities through various resource pools, networks and digital media to obtain volunteer applicants tracked to referral and approval. Maintain accurate records of all potential and actual volunteer leads through the appropriate tools. Produce status reports as directed.2: Identify, cultivate, and maintain relationships with key volunteer recruitment agencies/organizations, market segments, and populations to create a robust network and strong candidate pipeline for future needs. Assist in screening and referring volunteers to appropriate department opportunities. Partner with assigned staff to strengthen existing relationships, and identify and evaluate prospective volunteer recruitment sources and partnerships. May assist in scheduling and coordinating volunteer orientations, placements, meetings and events.3: Evaluate and modify recruitment and engagement strategies based on lessons-learned. Support the development and ongoing refinement of volunteer strategies.4: Provide coaching and guidance to volunteer teams (paid and volunteers) and foster a culture of volunteerism that supports engagement strategies across departments. Contribute expertise and serve as a resource for volunteer engagement best practices. Review volunteer satisfaction data and work with operational teams to develop and execute engagement and retention strategies to improve volunteer satisfaction within the assigned area Implement strategies and tactics to drive volunteer engagement and provide input on volunteer engagement issues.7: Responsible for development of a thorough volunteer needs assessment for assigned area. Meet with stakeholders and ensure alignment of established goals to volunteer needs. Monitor the appropriate usage and implementation of the needs assessment through department collaboration and mutual accountability for results. Support volunteer programs and services to meet established goals and objectives.8: Assist with executing the Event Based Volunteer plan-Scope: Individual contributor that is fully proficient in applying subject matter knowledge; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals.**WHAT YOU NEED TO SUCCEED (Minimum Qualifications):**Education: Bachelor's degree required.Experience: Minimum of 5 years of related experience.Management Experience: N/ASkills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.Travel is involved.**WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):****Must have knowledge of Houston as well as contacts.****Must have volunteer recruitment & engagement experience.****Must feel comfortable with public speaking.****Involves daytime traveling.****During business needs there will be some night and weekend work.****BENEFITS FOR YOU:**As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:· Medical, Dental Vision plans· Health Spending Accounts & Flexible Spending Accounts· PTO: Starting at 15 days a year; based on type of job and tenure· Holidays: 11 paid holidays comprised of six core holidays and five floating holidays· 401K with up to 6% match· Paid Family Leave· Employee Assistance· Disability and Insurance: Short + Long Term· Service Awards and recognition#### ***Apply now! Joining our team will provide you with the opportunity to***## ***make your career a force for good!****The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.****Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.***AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an partner and share our employment opportunities with the network of organizations.Visit to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here:When you choose to be a force for good, you'll have **mentors who empower your growth** along a purposeful career path. You **align your life's work