Senior VoIP Engineer

OSC Edge; Quantico (VA); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior VoIP Engineer to manage Cisco Unified Communication Manager clusters. This role involves monitoring voice and video resources, ensuring compliance with security standards, and troubleshooting network issues. The ideal candidate will possess extensive experience with VoIP technologies and a strong background in network operations. Join a dynamic and innovative team that supports critical federal operations and offers a comprehensive rewards package, including competitive pay and excellent benefits. If you're passionate about technology and making an impact, this opportunity is for you.

Benefits

Life insurance and AD&D

Flexible Spending

Accident coverage

401(k) with company match

Pet Insurance

Identity Theft Protection

Qualifications

• 5+ years of experience in designing and maintaining communication systems.
• Must maintain a Secret clearance and be eligible for TS/SCI.
• Proficient in SIP, SCCP, MGCP, and H.323 systems.

Responsibilities

• Oversee VoIP network operations and troubleshoot issues.
• Design and install VoIP hardware/software replacements.
• Develop and maintain VoIP documentation and deployment plans.

Skills

Cisco Unified Communications Manager (CUCM)

VoIP

SIP

Troubleshooting

Network Operations

Documentation

Education

High School diploma or equivalent

Cisco Certified Network Professional (CCNP) Collaboration

DoD 8570 certification at IAT-II / IAM-II level

Tools

Cisco Unity

Cisco UCCX

Cisco Emergency Responder

Job description

As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role, the Engineer will monitor and control the performance and status of voice and video resources across multiple enclaves and locations utilizing software and hardware tools. In addition, the individual will work to ensure all voice applicable STIGs and vulnerabilities are resolved or mitigated in a timely manner.

This full-time position requires a physical presence at the worksite.

Responsibilities:

• Performs testing, provision, operations and emergency responses for voice network operations
• Designs, configures, and installs VoIP hardware/software replacements and upgrades
• Develops and maintains all VoIP documentation (drawings, cut sheets, configurations, and deployment plans)
• Identifies and diagnoses problems and factors affecting voice services
• Troubleshoots voice related issues and outages, which may occur during non-core hours
• Works with vendors in support of the ITCSU
• Performs preventative maintenance services on all devices within the VoIP area of responsibility
• Maintains a current understanding of emerging technologies and trends in voice and video services
• Performs other tasks as required by OSC and the Government contracting office

Required Qualifications/Education and Experience:

• Must have and maintain a Secret personnel clearance and must be eligible for a TS/SCI
• High School diploma or equivalent
• Five (5) or more years of experience designing, building, and/or maintaining communications systems with a minimum of three (3) years of experience with CISCO Unified Communications Manager (CUCM) Version 10.5 or newer
• Cisco Certified Network Professional (CCNP) Collaboration or successful completion of the CLCOR exam
• Prior experience with Cisco Unity, Cisco Presences, Cisco Emergency Responder
• Knowledge of Cisco UCCX
• Prior experience with dynamic and static IPv4 routing and integrating with an external SIP provider
• Proficient with SIP, SCCP, MGCP, DSN, PSTN, and H.323 systems and devices
• Must be DoD 8570 certified at the IAT-II / IAM-II level.

Preferred Qualifications/Education and Experience:

OSC Edge delivers a total rewards package that we know will attract, engage and retain top talent. Key elements of our package include a competitive base pay and a comprehensive benefits package:

• Life insurance and AD&D
• Flexible Spending
• Accident, Critical Illness and Hospital Indemnity coverage
• 401(k) and ROTH retirement options and company match
• Pet Insurance
• Identity Theft and Fraud Protection coverage

About OSC Edge:

Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation. As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.