Senior Voice Engineer (Cisco VoIP)

Piper Companies; Amarillo (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical

Dental

Vision

401K

Tuition reimbursement

Sick leave

Job summary

Zachary Piper Solutions is seeking a Senior Voice Engineer (Cisco VoIP) to support nuclear security operations within the Department of Energy environment. This on-site role is based in Amarillo, TX and focuses on maintaining and optimizing enterprise voice and network infrastructure to ensure reliability and security of mission-critical systems.

Responsibilities include managing VoIP, routing, switching, data center fabrics, wireless networks, Cisco ISE, DNS/DHCP/IPAM, and load balancing;

Qualifications

• 5+ years of enterprise networking, network operations, and infrastructure management.
• Experience with Cisco enterprise routing and switching technologies.
• Active DoD Top Secret (TS) Clearance or DOE Q Clearance, or eligibility for reinstatement.

Responsibilities

• Maintain and support enterprise network infrastructure including routers, switches, data center fabrics, wireless networks, and VoIP systems.
• Troubleshoot and resolve network incidents, outages, and performance issues while meeting SLAs.
• Develop and execute network lifecycle management activities including upgrades, patching, maintenance, and rollback planning.
• Administer Cisco ISE services, network access controls, DNS, DHCP, IPAM environments, and load balancing technologies.
• Maintain technical documentation, network diagrams, inventories, and change management records while supporting ServiceNow RFC and CAB processes.

Skills

Enterprise networking

Cisco routing & switching

VoIP systems

Cisco ISE

Wireless LAN

DNS/DHCP/IPAM

Load balancing

Documentation & CAB processes

Education

Bachelor's degree in a related field

Master's degree in a related field

10+ years of related education/training/experience

Job description

Zachary Piper Solutions is seeking a Senior Voice Engineer (Cisco VoIP) to support a company focused on nuclear security operations, environmental remediation, and critical infrastructure within the Department of Energy environment. This position is ON-SITE at Amarillo, TX. The Senior Voice Engineer will maintain and optimize enterprise network infrastructure supporting mission-critical operations and secure environments. Join a team responsible for ensuring the reliability, security, and performance of network systems that support essential national security and operational missions.

Responsibilities for the Senior Voice Engineer include:

• Maintain and support enterprise network infrastructure including routers, switches, data center fabrics, wireless networks, and Voice over IP (VoIP) systems.
• Troubleshoot and resolve network incidents, outages, and performance issues while meeting established service level agreements (SLAs).
• Develop and execute network lifecycle management activities including upgrades, patching, maintenance, and rollback planning.
• Administer Cisco ISE services, network access controls, DNS, DHCP, IPAM environments, and load balancing technologies.
• Maintain technical documentation, network diagrams, inventories, and change management records while supporting ServiceNow RFC and CAB processes.

Required Qualifications for the Senior Voice Engineer include:

• 5+ years of experience with enterprise networking, network operations, and infrastructure management.
• Experience with Cisco enterprise routing and switching technologies.
• Knowledge of network troubleshooting, performance optimization, capacity planning, and infrastructure support.
• Experience administering Cisco ISE, wireless LAN environments, VoIP systems, DNS, DHCP, IPAM, and load balancing platforms.
• Bachelor’s degree in a related field and 5+ years of relevant experience, OR Master’s degree in a related field and 2+ years of relevant experience, OR a combination of 10+ years of relevant education, training, and professional experience.
• Active DoD Top Secret (TS) Clearance or DOE Q Clearance, or eligibility for reinstatement.

Compensation for the Senior Voice Engineer includes:

Salary Range: $120,000 - $180,000

Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick leave as required by law