Senior Vital Statistics & Stakeholder Engagement Specialist

FALL CREEK FARM & NURSERY; Austin (TX); On-site; USD 48,000 - 62,000; Full time

Job summary

The Constituent Services Program Specialist IV at Dept of State Health Services in Austin provides highly specialized support for vital statistics initiatives, coordinating communications with stakeholders and ensuring timely registration and issuance of vital records.

This role requires advanced knowledge of statutes and policies, strong written and oral communication, project oversight, and the ability to work with government offices and the public; on-site schedule, daytime shift, occasional

Qualifications

• Knowledge of polices regulations and rules of the vital statistics program.
• Knowledge of public health perspective in relation to vital records registration.
• Knowledge of and ability to work with confidential records.
• Skill in monitoring providers for compliance.
• Skill in public speaking and making presentations to diverse groups.
• Skill in analyzing and evaluating highly complex program and policy issues.
• Skill in project management.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Performs highly advanced senior-level communications with stakeholders, customers, and legislative offices related to delivery of Vital Statistics services.
• Maintains a high degree of confidentiality and professionalism.
• Serves as the key contact person for the state Vital Statistics Section, providing advanced consultative and technical assistance and information to stakeholders, customers, and legislative offices on vital statistics initiatives.
• Receives and coordinates customer and legislative inquiries and complaints and works with staff to resolve issues and concerns.

Job description

The Constituent Services Program Specialist IV at Dept of State Health Services in Austin provides highly specialized support for vital statistics initiatives, coordinating communications with stakeholders and ensuring timely registration and issuance of vital records.

This role requires advanced knowledge of statutes and policies, strong written and oral communication, project oversight, and the ability to work with government offices and the public; on-site schedule, daytime shift, occasional