Senior UX Writing Manager — Craft Engaging Product Copy

thenewyorktimes; New York (NY); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Employee stock purchase plan

401(k) company match

Paid vacation

Tuition reimbursement

Job summary

The New York Times is seeking a Senior Manager of UX Writing to lead the development and execution of user-facing copy across our core news product and extensions like Games, Cooking, Wirecutter and The Athletic.

You will craft clear, engaging copy for customer journeys, mentor a team of writers, and partner with product, design, marketing, engineering, research and editorial teams to grow, engage and retain subscribers.

Qualifications

• 8+ years of experience writing for product, brand and UX across multiple products, teams or surfaces.
• A portfolio that shows clear ideas across touchpoints.
• Ability to write clear, succinct copy for small spaces.
• Ability to collaborate with multiple partners and adjust copy based on data and input from others.
• Fluent in branding and UX theory and practice.
• Proficiency using Figma.

Responsibilities

• Write clear, accurate and engaging UX copy for nytimes.com, the NYT app, and other platforms.
• Manage inbound UX writing requests and prioritize tasks; assign overflow projects.
• Maintain quality and consistency across projects; act as brand voice steward.
• Apply brand voice to wayfinding, paywalls and new features; adapt tone.
• Mentor in-house writers and lead a small team of freelancers.
• Use insights and data to influence product copy; collaborate with designers, marketers and engineers.
• Present rationale to leadership and partners; articulate strategic intent.

Skills

UX writing

Brand voice

Portfolio development

Collaboration

Data-driven copy

Tools

Figma

Job description

The New York Times is seeking a Senior Manager of UX Writing to lead the development and execution of user-facing copy across our core news product and extensions like Games, Cooking, Wirecutter and The Athletic.

You will craft clear, engaging copy for customer journeys, mentor a team of writers, and partner with product, design, marketing, engineering, research and editorial teams to grow, engage and retain subscribers.