Senior UX Writing Lead – Product & Brand

The New York Times; New York (NY); Hybrid; USD 145,000 - 160,000; Full time

Job summary

The New York Times is seeking a Senior Manager of UX Writing to lead crisp, engaging copy across nytimes.com, the NYT app and related products. You will oversee a small team of freelance writers, partnering with product, design, marketing, engineering and editorial teams to create experiences that grow and retain subscribers.

You will balance clarity with brand personality, establish standards and workflows, and use data to inform copy decisions.

Qualifications

• 8+ years of experience writing for product, brand and UX across multiple products, teams or surfaces.
• Experience managing or functionally leading writers.
• A portfolio that shows ideas expressed clearly across a range of touchpoints.
• The ability to write clear, succinct and engaging copy for small spaces.
• The ability to collaborate with multiple partners and adjust copy based on data and input from others.
• Branding and UX theory and practice.

Responsibilities

• Write clear, accurate and compelling UI copy for experiences on nytimes.com, in The New York Times app and more.
• Manage inbound UX writing requests, prioritizing tasks and assigning overflow projects as needed.
• Maintain quality and consistency across projects and teams, acting as a brand voice steward to ensure all UX copy meets brand, newsroom and product style guidelines and lives up to the journalism itself.
• Expertly apply brand voice in wayfinding moments, enhancements, paywalls and payflows, plus new tools and features, adjusting tone as appropriate.
• Mentor in-house writers and manage a small team of freelance UX writers.
• Consider problems from multiple angles while aligning work with overarching business and engagement goals.
• Use insights, data and strategy to influence product copy.
• Collaborate with designers, prototypers, marketers and more to create compelling UX solutions.
• Communicate the strategic intent of your work in meetings, presenting rationale to a broad group of partners, including leadership.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Skills

UX Writing

Leadership experience

Portfolio

Concise copy

Cross-functional collaboration

Brand voice

UX theory

Job description

The New York Times is seeking a Senior Manager of UX Writing to lead crisp, engaging copy across nytimes.com, the NYT app and related products. You will oversee a small team of freelance writers, partnering with product, design, marketing, engineering and editorial teams to create experiences that grow and retain subscribers.

You will balance clarity with brand personality, establish standards and workflows, and use data to inform copy decisions.