Senior UX Researcher, Core Pillars

Wwshemi; New York (NY); Hybrid; USD 162,000 - 202,000; Full time

Job summary

Datadog is seeking a Senior UX Researcher to shape strategically important products across Core Pillars, beginning with Agent Console. You will build an ongoing research program, partnering with Product, Design, and Engineering to inform decisions and measure impact.

This high-autonomy role requires deep qualitative and quantitative skills, the ability to learn complex enterprise workflows, and the knack for turning evidence into a clear product strategy.

Qualifications

• Deep qualitative research skills.
• Confident in using product telemetry, surveys, and other quantitative data.
• Ability to quickly learn complex enterprise domains.
• Ability to connect research to product decisions and business outcomes.

Responsibilities

• Build and own an ongoing research program across Core Pillars, starting with Agent Console and spanning foundational discovery, product evaluation, and post-launch learning.
• Partner with Product, Design, and Engineering to identify consequential decisions and conduct focused mixed-methods research using qualitative and quantitative evidence.
• Develop a strong understanding of AI agents, complex technical workflows, and enterprise users to identify meaningful questions and engage credibly with customers and partners.
• Develop a clear point of view from the evidence, influence product strategy and design, and remain involved through implementation and measurement.
• Advance how research is practiced by using AI-assisted workflows, connecting qualitative insight with behavioral data, building reusable knowledge, and enabling partners to conduct focused research.

Skills

Qualitative research

Quantitative methods

AI-assisted research

Enterprise users

Stakeholder influence

Job description

Datadog is looking for a Senior UX Researcher to shape strategically important products across Core Pillars. The researcher’s initial focus will be Agent Console, an emerging product area helping teams understand and improve the performance, usage, cost, reliability, and business value of AI agents. As priorities evolve, the role may support other product areas within Core Pillars.

You’ll establish a foundational understanding of our users while supporting product and design decisions happening today. This is a high-autonomy individual contributor role for someone who thrives in technically complex, quickly evolving environments and wants to build a durable research program and not simply execute a queue of studies.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What you’ll do:

• Build and own an ongoing research program across Core Pillars, beginning with Agent Console and spanning foundational discovery, product evaluation, and post-launch learning.

• Partner with Product, Design, and Engineering to identify consequential decisions and conduct focused mixed-methods research using qualitative and quantitative evidence.

• Develop a strong understanding of AI agents, complex technical workflows, and enterprise users so you can identify meaningful questions and engage credibly with customers and partners.

• Develop a clear point of view from the evidence, influence product strategy and design, and remain involved through implementation and measurement.

• Advance how research is practiced by using AI-assisted workflows, connecting qualitative insight with behavioral data, building reusable knowledge, and enabling partners to conduct focused research.

Who you are:

• You can independently own a meaningful portfolio of research from opportunity identification through execution, decision-making, and follow-through.

• You have deep qualitative research skills and can confidently use product telemetry, surveys, and other quantitative evidence.

• You connect research to product decisions and business outcomes, and you stay involved long enough to understand whether the intended results were achieved.

• You use AI thoughtfully in your research practice and can explain how it has improved the speed, scale, quality, or impact of your work.

• You can quickly learn complex technical domains and conduct effective research with enterprise and technical users.

• You communicate clearly, build trusted partnerships, and influence stakeholders with a practical, evidence-grounded point of view.

Nice to have:

• Experience researching AI products, developer tools, observability, infrastructure, or other complex B2B software is a strong plus.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay.

Benefits & Growth:

• Product training to develop an in-depth understanding of our product and space

• Continuous career development and pathing opportunities for internal mobility

• Intra-departmental mentor and buddy program for in-house networking

• An inclusive company culture, ability to join our Community Guilds

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)

• Free global mental health benefit through Spring Health

• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$161,600-$202,000 USD

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram (https://www.instagram.com/datadoghq/?hl=en), LinkedIn, (https://www.linkedin.com/company/datadog) and Datadog Learning Center. (https://learn.datadoghq.com/)

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices (https://www.datadoghq.com/legal/candidate-legal-notices/) for your reference.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice (https://www.datadoghq.com/legal/applicant-candidate-privacy/). For information on our AI policy, please visit Interviewing at Datadog AI Guidelines (https://www.datadoghq.com/legal/interviewing-at-datadog-ai-guidelines/).