Senior UX Designer (Hybrid)

Rewards-Network; Chicago (IL); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Full-time exempt position

Hybrid in Chicago (3 days)

Dining reimbursement

401(k) match

Medical plans (PPO/HDHP)

Dental and vision plans

Flexible Spending Accounts

Life insurance

Job summary

Rewards Network is seeking a high-impact UX Designer to own end-to-end design for consumer and merchant experiences, translating user needs into intuitive flows and scalable design systems. You will partner with Product and Engineering to shape a practical roadmap, run research, and drive accessible, WCAG-compliant experiences across web and mobile platforms.

The role is 3 days in-office weekly in Chicago, with strong emphasis on ownership, cross-functional collaboration, and delivering craft

Qualifications

• Bachelor’s in Design, HCI, Visual Design, or related field or equivalent experience.
• 8+ years UX/product design shipping consumer or B2B SaaS across native iOS/Android and web.
• Experience designing within external partner brand standards.
• Led or contributed to design systems at scale using Figma.
• Strong product instincts and user empathy.

Responsibilities

• Own UX end-to-end for complex consumer and merchant products from discovery to post-launch iteration.
• Collaborate with Product and Engineering on near-term roadmap and long-term vision.
• Plan and run user research, usability tests, and concept tests; iterate from data.

Skills

UX design

Figma

User research

Design system

AI-assisted design

Communication

Leadership

Education

Bachelor’s in Design/HCI/Visual Design

Tools

Figma

HTML/CSS basics

React/Native (bonus)

Job description

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs.

Our Culture

At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The UX Designer owns end-to-end design across the experiences connecting our 25M+ dining members with 20,000+ partner restaurants, plus the merchant tools restaurants use to connect. Translates member behavior, merchant needs, and partner brand standards into intuitive, accessible experiences across consumer and merchant websites and apps.

This is a hands-on IC role for a Figma-fluent designer who uses AI to move faster without losing craft, and has strong opinions on consumer loyalty and B2B SaaS product experience. This designer is our first dedicated UX hire (so an ownership mindset is a must) and will stand up the design system, processes, and standards we rely on going forward – working lean by building on established design-system foundations rather than bespoke work wherever possible.

This is a hybrid position that requires in office presence 3 days a week (Tuesday-Thursday) in Chicago.

What you’ll bring to the table: (Responsibilities)

• Own UX end-to-end for complex consumer and merchant products — discovery through dev handoff and post-launch iteration.
• Partner with Product and Engineering on both a near-term roadmap and a long-term strategic vision, balancing user needs with business, technical, and compliance constraints.
• Plan and run user research — discovery, usability tests, concept tests — and iterate from telemetry and qualitative feedback.
• Translate business goals and user insights into flows, IA, and interaction patterns.
• Own and evolve the design system across consumer and merchant surfaces; building a design-system framework and reserving customer design for genuinely new or distinctive features; raise the quality bar across design, research, and content while streamlining process.
• Present design work, methodology, and value to executive leadership and cross-functional partners; secure buy-in for solution direction.
• Collaborate with Engineering through build and design QA; align in-product experience with Marketing/Lifecycle and partner brand standards.
• Mentor peers, set elevated standards for design quality, and drive knowledge sharing across the org.
• Design to WCAG 2.1 AA by default; fluent in Figma.

Do you have the right mix of ingredients :

• Bachelor’s in Design, HCI, Visual Design, or related field — or equivalent experience.
• 8+ years of UX / product design shipping consumer or B2B SaaS products across native (iOS/Android) and web platforms.
• Designed within external partner brand standards (airline, hotel, retail, financial loyalty/membership, or similar) where guidelines aren’t yours to set.
• Significantly contributed to or owned a design system at scale using Figma.
• Product instincts and user empathy.
• AI-assisted design fluency; clear on where AI helps and where it doesn’t.
• User-centered design: research, usability testing, heuristic evaluation, journey mapping, prototyping.
• Visual craft: typography, color, layout, hierarchy, motion.
• WCAG 2.1 AA in practice.
• Can present and defend design decisions to leadership and partners.

Education, Certifications and Experience: Preferred

• Industry experience with B2B SaaS, restaurant, dining, hospitality, or partnerships-driven businesses.
• Experimentation programs (A/B testing) and behavioral data informing design.
• Front-end fundamentals (HTML, CSS, basic JS; familiarity with React / Reactive Native a plus) sufficient to collaborate with engineers.
• AI tools (Figma AI, generative image, LLM-based design/content) used in a real product workflow.

What you’ll love about us:

Comprehensive benefits package, which includes:

• This is a full-time, exempt position. The base salary range for this role in Chicago is $150,000–$175,000 annually, depending on candidate's experience, as well as skills, and other factors. This role is also eligible for an annual bonus target of 10%, bringing total target compensation to $165,000–$192,500.
• Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
• Generous dining reimbursement when you dine with our restaurant clients
• 401(k) plan with a company match
• Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
• Partnership with Rx n Go, offering certain prescriptions for free
• Two dental plan options and a vision plan
• Flexible Spending Accounts and a pre-tax commuter benefit program
• Accident, Critical Illness, and Hospital Indemnity Insurance Plans
• Short Term and Long Term disability
• Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
• Employee Life Assistance Program
• Hybrid working environment in a new office space downtown near the Metra Train stations and catered lunches on Tuesdays.

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$150,000 - $175,000 USD