Senior UX Designer

Wikimedia Foundation; United States; Remote; USD 117,000 - 181,000; Full time

Job summary

Wikimedia Foundation is seeking a Senior UX Designer to join the Product Design team focused on trust and safety. You’ll influence the user experience for a new multi-disciplinary product team, mainly collaborating with Reader Growth to enhance learning and engagement on Wikipedia.

You will participate in design team meetings, contribute to strategy, and help shape features from concept to implementation with a strong emphasis on accessibility and user research.

Qualifications

• 5+ years of experience contributing on design teams.
• Bachelor's degree and/or Master's degree, or equivalent in related work experience.
• Experience conducting research with UX researchers to understand audience behaviors.
• Ability to communicate design goals clearly and iterate based on feedback.

Responsibilities

• Reduce complexity to create simple, delightful experiences for users.
• Create prototypes and run experiments to test hypotheses.
• Evolve design system and guidelines from paper ideas to implementation.
• Apply accessibility standards and guidelines to designs.
• Collaborate with product managers and engineers to plan and maintain design processes.
• Distill complex concepts into clear talking points for readers and communities.

Skills

User research

Prototyping

Design systems

Accessibility

Cross-functional collaboration

Education

Bachelor's or Master’s degree

Job description

The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact. Technology and innovation are critical in our quest to support every human in freely sharing knowledge.

The Product Design team is looking for a Senior UX Designer with a solid understanding of user experience and product development processes to work within a new multi-disciplinary product team that will be focused on improving trust and safety. You will be influential in creating and developing the user experience, feeding directly into the product strategy for your product team.

For this role, you will primarily be working with the Reader Growth team, software focused on ways of learning and engagement for new and casual readers of Wikipedia.

Must be available for design, product and engineering team meetings and synchronous collaboration from 14:00 UTC and 18:00 UTC (10:00-14:00 ET / 7:00-11:00 PT)

You will be responsible for…

• Reducing complexity to create simple, delightful experiences for our users.
• Creating prototypes and running experiments to iteratively test your hypotheses.
• Using and evolving our design system and guidelines, to create new features from ideas on paper to implementation.
• Applying accessibility standards and guidelines to your designs.
• Collaborating with product managers and engineers to create product plans and maintain product design processes.
• Distilling complex concepts into easy to understand talking points to engage with our readers and communities throughout the design process.

Skills and experience….

• Can communicate their design goals and processes clearly and concisely to other team members and stakeholders.
• Provides constructive feedback to other designers and welcomes feedback from others.
• Experienced in conducting research, as well as collaborating with UX researchers, to build a deeper understanding of audience behaviours.
• Is able to generate ideas for the future as well as think tactically about how to deliver work in the present.
• Is self-motivated and seeks to evolve their skills and share what they’ve learnt with others.
• 5+ years of experience contributing on design teams.
• Bachelor's degree and/or Masters degree, or equivalent in related work experience

Additionally, we’d love it if you have...

• Background in content consumption, publishing, education, or news
• Experience acting as a researcher, both in-person and with remote participants
• Have familiarity with Free Knowledge and/or Open Source communities
• Speak more than one of the nearly 300 languages of the users you’ll be designing for

Team requirements

• Attendance of mandatory design team meetings weekly on:
• Mondays from 14:00-15:00 UTC (10:00-11:00 ET / 7:00-8:00 PT)
• Tuesdays from 14:30-16:00 UTC (10:30-12:00 ET / 7:30-9:00 PT)
• Thursdays from 14:00-15:30 UTC (10:00-11:30 ET / 7:00-8:30 PT)
• Availability for team meetings and synchronous collaboration with primary product team from 14:00 UTC and 18:00 UTC (10:00-14:00 ET / 7:00-11:00 PT)

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

*Please note that we are currently able to hire in the following:

US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)

Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$ 116,633 to US$ 181,243 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [e-mail] or [phone].

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Wikimedia Foundation’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.