Key Responsibilities
- Own end-to-end design for assigned product verticals — from discovery through pixel-perfect delivery — including workflow design, information architecture, and interface design for data-dense, human-in-the-loop clinical workflows.
- Support and contribute to design systems, patterns, and scalable design standards.
- Present design recommendations and rationale to stakeholders, incorporating feedback and building alignment across teams.
- Build interactive, high-fidelity prototypes to demonstrate complex interactions and validate user flows.
- Contribute to evolving how AI-assisted tools are incorporated into the design process as internal tooling access expands.
- Plan and execute qualitative user research, usability testing, and feedback sessions with users and stakeholders to validate design decisions and iterate rapidly.
- Accessibility & Health Literacy: Champion WCAG 2.1 AA accessibility standards and plain-language design principles, ensuring interfaces are inclusive across varying levels of digital and health literacy.
- Healthcare & Compliance Focus: Design with deep sensitivity to privacy, patient trust, and regulatory requirements Use your skills to make an impact.
Required Qualifications
- 5+ years of hands-on product design experience (UI/UX) delivering digital products, web applications, or complex enterprise platforms from concept to launch, with a strong portfolio of complex interfaces demonstrating visual hierarchy and clean execution for data-dense applications.
- Bachelor's degree in Human-Computer Interaction, Design, or a related field, or equivalent practical experience.
- Expert-level Figma skills (auto-layout, tokens, component variables, interactive prototyping).
- Ability to balance strategic thinking with hands-on execution — bringing informed perspective and problem-solving to your product area while operating within established design system and standards.
- Proven ability to manage competing priorities, navigate ambiguous requirements, and maintain high design quality and output in a fast-paced, iterative environment.
- Outstanding communication skills: able to articulate design decisions, present to cross-functional stakeholders, and discuss technical constraints and tradeoffs directly with engineers.
- Demonstrated success using design to improve business and customer outcomes, such as patient satisfaction, engagement, retention, or operational efficiency.
- AI Fluency: Understanding of how AI-driven features behave in-product (latency handling, confidence scoring, human-in-the-loop workflows) and genuine interest in AI-assisted design tools.
Preferred Qualifications
- Experience designing within clinical, healthcare, or health-tech environments, or in other regulated/high-stakes domains.
- Experience designing interfaces for complex data pipelines, dynamic real-time data, or decision-support tools.
Additional Information
The candidate must live close to one of our designated IT locations: NYC, NY; Louisville, KY; Tampa, FL; Fort Lauderdale, FL; Dallas/Frisco, TX; Boston, MA; Washington, D.C: Atlanta, GA, Nashville, TN, Chicago, IL, or Charlotte, NC.
Scheduled Weekly Hours 40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$97,900 - $133,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities
About Us
Humana, Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.