Senior User Experience Design Specialist

SAP SE; Northern (KY); Hybrid; USD 145,000 - 216,000; Full time

Job summary

SAP America, Inc. seeks a Senior User Experience Design Specialist in Newtown Square, PA to design user flows, wireframes, prototypes, and actionable features based on business requirements and user needs.

Collaborate with cross-functional teams to implement and refine designs, ensuring usability and accessibility across platforms while translating business needs into engaging, user-centered solutions.

Qualifications

• Bachelor’s degree or foreign equivalent in IT, Interactive Arts and Technology, or related field with six years of experience.
• Alternative: Master’s degree with four years of experience.
• Proven experience in user research methods and usability evaluation.
• Strong wireframing, prototyping and information architecture skills.
• Experience applying inclusive design and accessibility standards.

Responsibilities

• Analyze and evaluate applications and user interactions across platforms.
• Develop design strategies and communicate them effectively.
• Provide usability evaluation and support to product teams.
• Translate business requirements into user-centered design decisions.
• Collaborate with Product Management and engineering to refine designs.
• Ensure usability and accessibility throughout the design lifecycle.

Skills

User Research

Wireframes

Prototyping

Task Flows

Storyboarding

Interaction Design

Information Architecture

Inclusive Design

Design Thinking

Education

Bachelor’s degree in IT/Interactive Arts and Tech or related field

Six years of relevant experience

Master’s degree in IT/Interactive Arts and Tech or related field

Four years with Master’s degree alternative

Tools

Figma

Sketch

Photoshop

Illustrator

Job description

JOB ID:REF1869S

Original Posting Date: 10/02/26

Job Title: Senior User Experience Design Specialist

Location: Newtown Square, PA

Work Model: Hybrid work model

Purpose and Objective:

SAP America, Inc. seeks a Senior User Experience Design Specialist at our Newtown Square, PA location to design user flows, wireframes, prototypes, and actionable features based on business requirements and user needs.

Expectations and Tasks:

Analyze and evaluate applications, systems, and user interactions across various platforms, including web, multimedia, voice response, and conversational interfaces. Develop and communicate design strategies effectively. Provide product usability, evaluation and support to product development teams, including the analysis and investigation of applications/systems, graphics, web, multimedia, voice response and conversational user interaction. Enhance user experiences by improving the usefulness, usability, and accessibility of products. Translates business requirements and user needs into impactful design decisions, creating user-centered solutions that drive engagement and satisfaction. Collaborate with cross-functional teams, such as Product Management and application engineering,to implement and refine designs. Ensure usability and accessibility standards are met throughout the design lifecycle.

Qualifications

Education and Occupational Experience:

Bachelor’s degree or foreign equivalent in Information Technology, Interactive Arts and Technology, or a related field of study and six (6) years of experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Information Technology, Interactive Arts and Technology, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must include four (4) years involving each of the following:

• User Research Techniques including User Interviews, Surveys, Usability Testing, and A/B Testing;
• UI/UX Wireframing & Prototyping including Low/High Fidelity Wireframes and Clickable Prototypes;
• Task Flow Modeling including Linear Task Flows and User Journey maps;
• Storyboarding including Scenario-based and persona-driven storyboards;
• Interaction Design Principles including Consistency, Feedback, Affordance, Visibility, Mapping, Learnability, and Flexibility;
• Information Architecture including Card sorting, sitemaps, and Hierarchy Mapping;
• Inclusive Design including Keyboard mapping, Color Contrast, Alt text, responsive layouts, and user diversity mapping;
• Figma, Sketch, Photoshop, or Illustrator; and
• Design Thinking including Empathize, define, ideate, prototype, and iterate.

Travel: N/A.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy.

Compensation Range Transparency: The annual base salary range for this position is $145,104 - $216,128. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $159,500 - $245,600. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Additional Information

All your information will be kept confidential according to EEO guidelines.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

Company Description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.