Senior Universal Banker: Client Growth & Service

First Horizon Bank; Memphis (TN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

401(k) with 6% match

Job summary

First Horizon Bank is seeking a customer-focused banking professional to deliver teller and platform support onsite in Memphis, TN. You will open accounts, explain bank products, and drive referrals to deepen client relationships.

This role emphasizes outbound calls, coaching, and training to help meet deposits and loan campaign goals while ensuring compliance with banking regulations.

Qualifications

• High school diploma or GED and 3-5 years of experience.
• Experience in retail banking or customer service preferred.
• Ability to meet sales and referral goals.

Responsibilities

• Provide teller and platform support to minimize client wait times.
• Open checking, savings, and other deposit accounts.
• Cross-sell and refer to bank partners to deepen relationships.
• Conduct outbound calls for deposits/loan campaigns.
• Assist with loan applications and hand off processing.

Skills

Customer service

Sales

Banking

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon Bank is seeking a customer-focused banking professional to deliver teller and platform support onsite in Memphis, TN. You will open accounts, explain bank products, and drive referrals to deepen client relationships.

This role emphasizes outbound calls, coaching, and training to help meet deposits and loan campaign goals while ensuring compliance with banking regulations.