Senior UI/UX Designer

CGS Federal (Contact Government Services); Charlotte (NC); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and Holidays

Job summary

CGS Federal is seeking a Senior UI/UX Designer to lead design efforts for complex federal programs. You will drive user research, create scalable interfaces, and collaborate with engineers and clients to deliver accessible, intuitive experiences across web and mobile platforms.

The role requires a 10+ year design background, a strong online portfolio, and the ability to obtain a Public Trust. Join a team that supports growth, collaboration, and delivering high-quality government solutions.

Qualifications

• Bachelor's degree required.
• 10+ years of combined professional design experience (UCD, UI/UX).
• Strong UX design experience and portfolio demonstrating research-driven decisions.
• Must be able to obtain a Public Trust.
• Experience designing responsive web/mobile applications and 508/USWDS compliance.

Responsibilities

• Lead full-scale UX design efforts including research, blueprinting, and evaluation of existing systems.
• Plan, design, and implement multiple sites/applications across clients.
• Conduct user research and analysis to inform usable interfaces.
• Collaborate with federal engineers and clients to deliver intuitive solutions.
• Create wireframes, storyboards, and site maps for communication.

Skills

UX design

User research

Information architecture

Wireframing

Interaction design

Team leadership

Accessibility (508/USWDS)

Portfolio review

Education

Bachelor's Degree

Tools

Adobe XD

InDesign

Illustrator

Photoshop

HTML

CSS

JavaScript

Job description

Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a Senior UI/UX Designer to join our team supporting a wide-ranging technical support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Lead full-scale UX design efforts to include research, blueprinting, and evaluating existing systems
• Manage the planning, design, and implementation of multiple sites and applications across multiple clients simultaneously in a fast-paced environment
• Lead all phases of user research and analysis needed to inform the creation of highly usable web pages, application interfaces, and other dynamic solutions
• Collaborate with federal practice engineers and federal clients to define, design, and implement innovative, beautiful, intuitive solutions for use by our federal customer and their stakeholders
• Create wireframes, storyboards, and site maps to effectively communicate interaction and design ideas for websites and applications
• Create scalable design resources to aid in project collaboration and the expansion of ECS creative services

Qualifications:

• Bachelor's Degree
• Must be able to obtain a Public Trust
• Strong UX design experience
• 10+ years combined professional design experience (UCD, UI/UX design)
• Strong online portfolio that showcases the candidate’s ability to make research-driven decisions in the design of responsive web and mobile applications
• Results-oriented problem solver with high standards for quality, accuracy, attention to detail, and overall excellence
• Expertise in user research methodologies, user centered design principles and frameworks, and user interface design standards
• Advanced understanding of user personas, user flows, affinity mapping, and other research tools
• Strong understanding of the life cycle process of website development (discovery, planning, design, requirements, coding, testing, and user testing and evaluation)
• Experience evaluating existing systems and processes to identify UX issues and develop UX recommendations
• Experience designing web and mobile applications that are compliant with 508 and US Web Design System (USWDS) standards
• Experience prioritizing features while accounting for user goals and business requirements
• Experience carrying designs from start to finish, from wireframes to delivery of final high-fidelity UI mockups
• Experience establishing and maintaining rapid customer feedback loops to inform design at critical stages
• Self-starter, motivated, confident and has ability to work independently as well as in a team environment
• Success on projects designed from scratch as well as redesigns for established platforms or products
• Experience mentoring/leading junior designers
• Advanced coding knowledge (HTML, CSS, and JS)
• Advanced proficiency in Adobe xD, InDesign, Illustrator, and Photoshop

Ideally, you will also have:

• Excellent interpersonal and client focused skills— interacts well with all levels of staff and partners with a positive and enthusiastic attitude
• Experience using Agile methodology to manage projects
• Experience creating and modifying data visualizations
• Proficient in Microsoft Office Suite

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

Benefits:

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For more information about CGS please visit: https://www.cgsfederal.com

Email: [e-mail]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.