Senior Travel Consultant

BCD Travel; United States; Remote; USD 48,000 - 65,000; Full time

Benefits offered by this job

Flexible hours

Remote work opportunities

Career growth

Generous vacation days

Wellbeing tools

Employee discounts

Job summary

BCD Travel is seeking a Senior Travel Consultant to join the US-based, remote team. You will handle travel reservations, advise clients on policy compliance, and ensure adherence to regulations while delivering excellent customer service.

This role offers a full-time, remote schedule with a second-shift window in CST, and opportunities to grow your career within a global leader in travel technology. Responsibilities include policy consultation, regulatory compliance, fare and penalty knowledge,

Qualifications

• Extensive experience as a travel agent.
• Advanced knowledge of travel policies and customer service excellence.
• Strong verbal and written English communication.

Responsibilities

• Search and confirm travel reservations for customers.
• Advise on travel policies and provide compliant consultation to clients.
• Ensure compliance with regulations (DOT, TSA, passports, visas).
• Provide clients with information on fares, exchange costs and penalties.
• Identify opportunities to optimize processes and client relationships.
• Maintain up-to-date knowledge of travel industry trends and services.

Skills

Customer service

English communication

Travel industry knowledge

Tools

GDS Sabre

Job description

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Senior Travel Consultant

Location: US, Virtual, NOAM

Shape what's next with BCD

S enior Travel Agent (Remote)

Full time, United States

Schedule: Second Shift, Monday through Friday, 1:00 PM to 10:00 PM CST

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

What You'll Do

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What You'll Bring

• Extensive experience as a travel agent
• Advanced skills in GDS Sabre
• Strong verbal and written communication skills in English
• Working knowledge of the travel industry, policies, procedures, and processes

Why you’ll love working here
Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD
BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com .
Get to know us by exploring our career site and checking out our social media:

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Work at the forefront of travel technology and help shape the future of business travel

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

Work From Anywhere opportunity for 60 days per year

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Travel Consultant is between $48,000 and $65,000. The actual pay depends on your skills, qualifications, experience and geographical location.

This position requires flexibility regarding work schedules. Assignments may include day, evening, overnight, weekend, and holiday shifts as determined by business needs. While the company will comply with applicable laws regarding reasonable accommodations, candidates should understand that preferred schedules and ongoing shift modifications may not be available.

We’re dedicated to building a diverse, inclusive and authentic workplace.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].