Senior Transportation Security Operations Supervisor

TSA Careers Center; Cambridge (MA); On-site; USD 34,000 - 69,000; Full time

Benefits offered by this job

Federal benefits package

Paid leave and federal holidays

Job summary

Transportation Security Administration, Department of Homeland Security in Cambridge, MA, seeks Supervisory Transportation Security Officers to oversee screening operations and personnel at one or more checkpoints. You will supervise Officers and Lead Officers, coordinate staffing, and apply TSA procedures during routine and high-stress situations.

The role emphasizes leadership, judgment, and clear communication, with duties including briefings, performance reviews, and coordination with

Qualifications

• At least one year of specialized experience supervising transportation-security operations.
• At least six months of experience as a work leader, team leader, or supervisor.
• Many vacancies are limited to current permanent or eligible TSA employees.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers.
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations.
• Assign work, establish priorities, and coordinate employee rotations and coverage.
• Make security-based decisions using TSA procedures, operational information, observation, and professional judgment.
• Review employee performance and provide coaching, instruction, and developmental feedback.
• Approve leave and address routine employee or workplace concerns.
• Respond to security incidents, checkpoint disruptions, and emergency situations.
• Prepare operational briefings, checkpoint logs, incident reports, and management communications.
• Coordinate with airport stakeholders, law-enforcement personnel, and TSA leadership when required.
• Recommend improvements to screening procedures, staffing plans, and airport operations.

Skills

Staff supervision

Leadership

Staff coordination

Decision making

Communication

Training

Incident response

Job description

Transportation Security Administration, Department of Homeland Security in Cambridge, MA, seeks Supervisory Transportation Security Officers to oversee screening operations and personnel at one or more checkpoints. You will supervise Officers and Lead Officers, coordinate staffing, and apply TSA procedures during routine and high-stress situations.

The role emphasizes leadership, judgment, and clear communication, with duties including briefings, performance reviews, and coordination with