Senior Transportation Planner

GEODIS; Brentwood (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

GEODIS, a global 3PL, is seeking a Senior Transportation Planner in Brentwood, TN. You will lead the transportation planning function, assign carriers, and optimize loads across all modes while communicating with customers and coordinating with carriers to ensure on-time delivery.

Key responsibilities include preparing monthly/quarterly reports, supporting financial and invoicing processes, and contributing to KPI development and performance metrics.

Qualifications

• 3+ years of related experience or equivalent
• Experience in customer service or coordinator role is beneficial
• Experience with Transportation Management Systems
• Strong problem-solving and multitasking abilities
• Proficiency in Word, Excel, Access and Outlook is preferred
• Excellent verbal and written communication and professional etiquette

Responsibilities

• Lead Transportation Planner/Coordinator, provide guidance and support
• Assign carriers to loads and monitor pickup performance
• Plan, optimize, route and schedule loads across all modes
• Respond to customer and team inquiries via email/phone and track shipments
• Participate in weekly/monthly customer meetings and prepare reports
• Prepare month-end close revenue accruals for supervisor
• Trace loads using TMS and provide load exception management
• Coordinate with carriers to ensure on-time delivery and recover loads
• Assist in invoicing and KPI development and reporting
• Support financial reporting and data gathering for customer QBRs

Skills

Leadership

Problem solving

Communication

Multitasking

Customer service

Tools

Transportation Management Systems

Optimization tools

Microsoft Office

Job description

Senior Transportation Planner

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Provides leadership to the Transportation Planner and/or Coordinator by solving problems, offering guidance, and providing support
• Assigns carriers to loads and monitors pick up performance
• Assumes responsibility for load planning, optimization, routing and scheduling of all modes
• Responds to customer and Coordinator needs by answering e-mails, phone calls, tracking shipments, and moving shipments
• Participates in weekly/monthly customer meetings with supervisor
• Prepares QBR’s for supervisor and manager
• Provides ADHOC analysis and reporting for customers, supervisor and manager
• Prepares month end close revenue accruals reports for the supervisor
• Traces loads using the TMS and/or internet
• Provides load exception management and reporting
• Utilizes customer or consignee website for routing instructions when required
• Coordinates with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary
• Assists supervisor with month end financial reporting prep and approval
• Researches and re-submits invoices that are unpaid
• Provides data gathering and presentation preparation for customer QBR’s
• Coordinates with the FAP Group to resolve invoicing discrepancies
• Ensures compliance with SOP’s (planners and coordinators)
• Assists in KPI development and reporting
• Tracks and reports all financial details on actual vs. planned various on cost per shipment
• Records and signs off on all financial decisions which directly impact company’s profit margin
• Recognizes and alerts management on the potential adverse consequences of decisions which will impact the customers financial performance
• Manages the “Financial Daily Health Checks” and reports variances to management
• Works overtime and/or weekends as needed based on customer requirements or departmental priorities to support customer peaks and/or end of month, quarter or year activities
• Travels up to 10%

What you need:

• Minimum 3 years related experience and/or training; or an equivalent combination of education and experience
• Minimum 1 year experience in customer service or coordinator role
• Experience with Transportation Management Systems
• Experience with optimization tools preferred
• Intermediate computer skills with proficiency in Microsoft Office products, including Word, Excel, Access and Outlook
• Good verbal and written communication skills
• Professional email and phone etiquette
• Strong problem-solving skills
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to multitask

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community
• + more!