Senior Transportation Manager

Food Authority, INC; Jessup (MD); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

401K with company match

Opportunities for advancement

Job summary

Food Authority, INC in Jessup, Maryland is seeking an experienced Delivery Operations Leadership professional. You will be accountable for building a fully staffed and trained Delivery team that meets operational metrics and compliance standards.

The ideal candidate has at least 7 years in a fleet supervisory role and excels in communication, leadership, and operational management. We offer a competitive salary, opportunities for advancement, and a comprehensive benefits package including medical, dental, vision, time-off, and a great 401K match.

Qualifications

• 7+ years in fleet supervisory/transportation role managing large CDL vehicle fleet.
• Demonstrated ability to build and lead large teams.
• Excellent written and verbal communication skills.

Responsibilities

• Build and maintain a highly trained Delivery team to meet operational metrics.
• Provide oversight for delivery operations, ensuring compliance and alignment.
• Manage hiring, training, and performance reviews for Delivery team.

Skills

Leadership

Communication

Problem-solving

Fleet management

Regulatory compliance

Team building

Technical proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Samsara

WMS

ERP

First Advantage

Job description

Shift: 1 PM - 12 AM

Delivery Operations Leadership

Accountable for building and sustaining a fully staffed and highly trained Delivery team that consistently meets operational metrics, upholds all compliance standards, and provides exceptional service.

Provide daily, weekly, and monthly oversight of all delivery operations. Facilitate regular leadership touch-bases to ensure alignment on goals, performance, and operational priorities.

Talent Acquisition & Training Oversight

Lead all hiring activities for Delivery team roles, schedule and monitor New Hire Training, provide coaching, and conduct formal 90-day performance reviews to determine training period completion.

Operational Metrics & Performance Management

Review key delivery metrics daily and weekly—including customer service/delivery execution, payroll as % of sales, miles per delivery, and planned vs. actual performance. Identify optimization opportunities in scheduling and routing to improve service levels and reduce operating costs.

Driver Training & Documentation

Oversee all required driver training, ensuring completion and documentation per regulatory standards. Manage Samsara corrective actions and monitor CSA scores for the location. Maintain the DOT Accident Register and ensure timely follow-up.

Payroll & Time Records

Oversee Transportation Supervisor input of daily payroll and time records, including adjustments and verification of clock-in/out compliance.

Delivery Safety Leadership

Lead the Delivery Safety Committee, addressing safety concerns, developing risk-reduction processes, and delivering safety training. Work closely with Corporate Safety to strengthen the safety culture and employee engagement.

Accident & Incident Management

Oversee truck accident response, coordinating with the insurance carrier and Fleet Safety Manager to ensure timely repairs and return to service.

Retention, Engagement & Employee Relations

Own retention and turnover strategy for the Delivery team. Conduct regular touch-bases, execute engagement activities and incentives, and cultivate strong employee relationships to support a positive workplace environment.

Audit Preparation & Compliance Reviews

Prepare for and support various regulatory, third-party, and internal audits. Ensure documentation, processes, and compliance standards are consistently met.

Ensure supervisors conduct monthly one-on-one driver check-ins, gather feedback, and create action plans to address recurring concerns or operational challenges.

Communication & Engagement

Develop and distribute daily/weekly/monthly communication plans to keep the Delivery team informed and aligned. Create effective communication channels and ensure messaging is consistent.

Business Review & Staffing

Conduct quarterly business and revenue reviews with the GM. Develop staffing plans aligned with business needs, create requisitions for open roles, and partner with the Staffing team to maintain adequate headcount.

We offer a competitive salary commensurate with experience, great opportunities for advancement, and a comprehensive benefits package (medical, dental, vision, time‑off, and 401K with a great company match).

Requirements

• Demonstrated ability to build, train, engage and lead large teams.
• A minimum of 7 years in fleet supervisory/transportation role managing a large fleet of CDL vehicles.
• DOT Compliance: FMCSR, DOT.
• Knowledge of food regulation; Food safety.
• Excellent written and verbal communication skills.
• Ability to prepare reports and maintain department policies and procedures.
• Proficient in Microsoft Word/Excel/Outlook and tech‑savvy (Samsara, First Advantage, WMS, ERP, etc.).

We are an Equal Employment Opportunity Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information. In addition to federal law requirements, the Food Authority complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.