Senior Training & Education Specialist - CRM

Medtronic plc; United States; Remote; USD 87,000 - 131,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) plan with employer match

Paid time off

Job summary

Medtronic plc is seeking a senior Training & Education specialist for CRM learning programs. You will lead development of product training, collaborate with marketing, engineering and service teams, and deliver high quality materials across global markets.

This role emphasizes strategic design, execution, and continuous improvement of customer and field training. The position requires a strong background in Cardiac Rhythm Management, a Bachelor’s degree, and 7+ years in technical training or

Qualifications

• Minimum: Cardiac Rhythm Management experience.
• Bachelor’s degree and 7+ years of work experience in technical training/education in hospital/clinical, sales/sales support, or engineering (5 years with Advanced Degree).

Responsibilities

• Lead development of product training programs and strategies for Medtronic CRM products and therapies.
• Create and lead education strategy from needs analysis through implementation and evaluation; manage all project phases and stakeholder communication.
• Develop compliant, high‑quality training materials including elearning, presentations, videos and other resources.
• Partner with cross‑functional teams to design, develop, and implement learning solutions.
• Ensure policies, deadlines, and stakeholder engagement are followed throughout projects.

Skills

Cardiac Rhythm Management experience

Technical training & education

Cross-functional collaboration

Learning program development

Project management

Education

Bachelor’s degree

7+ years in technical training/education (5 years with advanced degree)

Job description

We anticipate the application window for this opening will close on - 20 Oct 2026

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Cardiac Rhythm Management (CRM) Strategic Learning Solutions team, a part of Global CRM Medical Education, is looking for an enthusiastic and experienced individual with a passion for learning to join our team!Our highly talented team leads the creation and implementation of product training solutions to support the safe and effective use of Medtronic’s products and therapies in the global marketplace.

Careers That Change Lives:

In this role you will work closely with key stakeholders including our marketing partners, engineering teams, field sales and service organizations, and healthcare professionals to gather learning objectives and requirements to create innovative learning solutions that meet the needs of our business and customers. You will partner with cross-functional leaders and stakeholders to understand business learning needs and design a comprehensive education solution for field and customer product training. You will lead and manage the creation of high-quality training materials such as elearning courses, presentations, tip-cards, videos, and other educational resources to support our learning solutions while following our standard processes and policies. You will partner closely with our marketing partners and service organization to deploy and implement various learning programs to enable the field to deliver customer training. As a training and education specialist, you will also manage a portion of our portfolio of continuing education, ensuring that our customers can get the right information when they need it. This exciting and fast-paced position will allow you to apply your technical expertise and past experiences to create meaningful solutions to help our employees and customers contribute to exceptional patient care around the globe.

A Day in the Life:

In this role, you will:

• Lead the development and continuous improvement of our product training programs and strategies on Medtronic CRM products, therapies, and procedures with a focus on the patient care solutions portfolio.
• Create and lead product education strategy from needs analysis through implementation and evaluation. Manage all project phases and regularly communicate the status of activities to all relevant stakeholders.
• Develop compliant high-quality field and customer training materials including elearning courses, presentations, videos, and other educational materials.
• Partner with a wide range of cross-functional partners and stakeholders to design, development, and implement a wide range of learning solutions.
• Ensure all policies and procedures are followed, project deadlines are met, and that all stakeholders have been engaged throughout the project.
• Work cross-functionally to seek out diverse perspectives and viewpoints from various departments to create inclusive learning solutions.
• Navigate ambiguous problems and conflicting priorities to create learning solutions that achieve learning and performance goals to support the business and broader organization.
• Engage and manage vendors and contractors to execute the tactical logistics to create training content on time and within budget.

Must Have (minimum requirements):

• Prior experience in the Cardiac Rhythm Management industry
• Bachelor’s degree and at least 7 years of work experience involving technical training and education in any of the following areas: hospital/clinical, sales/sales support, or engineering (5 years with Advanced Degree)

Nice To Have:

• Experience working with CRM customers and an understanding of their remote monitoring educational needs
• Instructional design experience
• Experience working on multiple, simultaneous projects that require both strategic thinking and high-speed tactical execution
• Familiarity with traditional and modern training methods, tools, and learning principles
• Knowledge of a variety of instructional strategies including instructor-led, eLearning, and virtual instructor-led training

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$87,200.00 - $130,800.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:

• Health
• Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• andSimple Steps (global well-being program)

The following benefits and additional compensation are available to all regular employees:

• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.