Senior Training & Communication Specialist

Rackner; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company-supported certifications

401(k) with match

Comprehensive benefits

Generous PTO

Remote work support

Team events

Job summary

Rackner is seeking a Senior Training & Communication Specialist to collaborate with Government staff to develop data and AI literacy frameworks and multi-year roadmaps. This remote role focuses on designing training content across CDAO literacy domains, including data governance awareness and data quality fundamentals.

The position requires experience with data literacy frameworks, andragogical expertise, and the ability to develop competency-based training for non-technical adult learners in

Qualifications

• Experience with data literacy frameworks.
• Education and/or change management certification.
• Demonstrated andragogical expertise.
• Experience developing competency-based training for non-technical adult professionals in federal or education environments.

Responsibilities

• Develop communications strategies and stakeholder engagement plans that support adoption of CDAO data modernization, analytics, and AI initiatives
• Assess workforce data and AI literacy readiness using standardized instruments
• Design assessment instruments to measure training effectiveness
• Coordinate with Government employees to align field delivery models and ensures all training materials meet Section 508 accessibility requirements
• Oversee quality and consistency across all training and communications products produced by associate-level staff
• Possess demonstrated expertise in adult learning theory (andragogy), instructional design methodology, and competency-based education principles.

Skills

Experience with data literacy frames

Demonstrated andragogical expertise

Experience developing competency-based

Education

Education and/or change management certification

Job description

Senior Training & Communication Specialist

Remote

Senior Training & Communication Specialist
Location: Remote
Clearance Level: Active Secret

Overview

The Senior Training & Communication Specialist will collaborate with Government staff to develop and refine data and AI literacy frameworks, competency progressions, and multiyear literacy roadmaps aligned with DoWEA role groups. They will lead the design and sequencing of training content across CDAO-owned literacy domains to include data governance awareness, data quality fundamentals, reading and interpreting dashboards, data stewardship responsibilities, data privacy and responsible handling, and introduction to AI literacy for data practitioners.

Responsibilities

• Develop communications strategies and stakeholder engagement plans that support adoption of CDAO data modernization, analytics, and AI initiatives
• Assess workforce data and AI literacy readiness using standardized instruments
• Design assessment instruments to measure training effectiveness
• Coordinate with Government employees to align field delivery models and ensures all training materials meet Section 508 accessibility requirements
• Oversee quality and consistency across all training and communications products produced by associate-level staff
• Possess demonstrated expertise in adult learning theory (andragogy), instructional design methodology, and competency-based education principles.

Qualifications

• Experience with data literacy frameworks
• Education and/or change management certification
• Demonstrated andragogical expertise
• Experience developing competency-based training for non-technical adult professional audiences in federal or education environment

About Rackner

Rackner is a software consultancy focused on building mission-critical systems for the U.S. government. Our teams work across cloud platforms, DevSecOps, AI/ML, distributed systems, and modern software engineering initiatives supporting federal agencies and national security missions. Rackner engineers and technical teams collaborate closely with leadership, program teams, and mission stakeholders to design, demonstrate, and improve software systems that address complex operational challenges.

Benefits & Perks

• Company-supported certifications aligned to current and future program work, including cloud, Kubernetes, DevSecOps, security, AI/ML, project management, and related technical areas
• Clear advancement tracks and future leadership opportunities
• 401(k) with 100% match up to 6%
• Comprehensive medical, dental, vision, life, and disability coverage
• Generous PTO and paid holidays
• Home-office equipment plan and remote work support
• Fitness and wellness reimbursement
• Weekly pay schedule and modern perks, including team events

Equal Opportunity

Rackner is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

As set forth in Rackner’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.