Senior Trainer, AI Collective, Selling Partner Services- People Experience & Technology

Amazon Inc.; Seattle (WA); On-site; USD 82,000 - 131,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon AI Collective is seeking a Senior Trainer to own live delivery and scale training across proficiency levels. You will lead train-the-trainer initiatives, mentor embedded alumni, and ensure programs translate business signals into actionable learning priorities.

Collaborate with ID teams to align content with real-world needs and drive adoption across the organization. You will build a scalable delivery model and manage a federated trainer network, measuring impact beyond completion

Qualifications

• 5+ years in management and leadership development, organization development, learning and development, group facilitation, training and training design experience
• Bachelor's degree in learning design, learning science, instructional design, educational psychology, or a related field
• Experience leading training organizations or programs at a national or network scale
• Experience delivering products against plan in a fast-paced, multi-disciplined environment
• Demonstrated ability to deliver live training to audiences at multiple proficiency levels
• Experience building scalable training delivery models for large learner populations

Responsibilities

• Deliver live training across foundational through advanced proficiency levels using curriculum developed with the instructional designer
• Lead train-the-trainer sessions for business AI champions with measurable impact on learning amplification
• Build and manage the facilitator pipeline, including certification, coaching, and quality assurance
• Mentor embedded alumni for ongoing skill development and adoption post-training
• Translate business signals into programming priorities and content sequencing
• Own stakeholder alignment and delivery logistics

Skills

Leadership development

Training design

Group facilitation

Learning & development

Management experience

Program delivery

Education

Bachelor's degree in learning design/related field

Job description

Description

The AI Collective is the unified AI learning and enablement organization within Amazon's Selling Partner Services (SPS) and PXD PMO. We serve 18,000+ employees and 45,000+ associates with a singular mission: build the workforce of the future through evidence-based, signal-driven programming that keeps pace with AI innovation.

We are not a content factory; we are a signal-to-action engine. We build training only when business signals confirm the need, we measure whether it moved the needle, and we retire what didn't. Our operating model runs on three imperatives: feedback-driven programming, scaling through systems rather than headcount, and business transformation.

We are seeking a Senior Trainer who can own live delivery and facilitation across all proficiency levels, from foundational through advanced, while operating in a truly fast-moving environment where the AI landscape shifts weekly. This is not a traditional L&D role. This is a delivery operator and force multiplier who makes training stick by owning the room, building facilitation capacity across the business, and creating the conditions where people learn by doing. The instructional designer owns the curriculum and technical content; this person takes that content live and scales it through others.

The Senior Trainer will be responsible for leading train-the-trainer sessions for business AI champions, with measurable impact on training amplification and force multiplication of learning and adoption. They will also serve as a mentor for embedded alumni, ensuring continued skill development and sustained adoption post-training.

Key job responsibilities

• Deliver live training across foundational through advanced proficiency levels using curriculum developed in partnership with the instructional designer, adapting facilitation approach to audience needs in real time
• Lead train-the-trainer sessions for business AI champions with measurable impact on training amplification and force multiplication of learning and adoption across the organization
• Build and manage the facilitator pipeline, including certification, coaching, and quality assurance for federated trainers delivering AI Collective programming across business lines
• Serve as a mentor for embedded alumni, ensuring skill development, sustained adoption post-training, and active participation in the learning community
• Translate business signals into programming priorities by surfacing confirmed capability needs to the lead ID and collaborating on content sequencing that addresses what the business actually needs
• Own stakeholder alignment and delivery logistics, including scheduling, sequencing events
• Support and expand community-driven learning through AI Innovation Fairs, Communities of Practice, and peer-to-peer learning formats that scale adoption without proportional headcount
• Collaborate cross-functionally with business stakeholders, HRBPs, and AI Transformation partners to ensure programming reflects real-world application and that trained populations are actually changing how they work

A day in the life

You own the room. You can take curriculum you didn't build and deliver it in a way that makes people actually change how they work. You read the room, adjust on the fly, and make complex AI concepts land for non-technical leaders and advanced practitioners alike.

You think in terms of force multiplication, not individual sessions. Your instinct is to build facilitation capacity across the business so learning scales without you in every room. Train-the-trainer isn't a checkbox; it's your primary lever for impact. You measure success by what people do differently after they leave your session.

Basic Qualifications

• 5+ years of experience in management and leadership development, organization development, learning and development, group facilitation, training and training design experience
• Bachelor's degree in learning design, learning science, instructional design, educational psychology, or a similar field
• Experience leading training organizations or programs at a national or network scale
• Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
• Demonstrated ability to deliver live training to audiences at multiple proficiency levels (beginner through advanced) simultaneously
• Experience building scalable training delivery models that serve large learner populations without proportional headcount growth

Preferred Qualifications

• Experience facilitating technical or semi-technical content to mixed audiences (you don't need to build it, but you need to own the delivery and make it land)
• Experience with facilitator certification pipelines, peer coaching programs, or federated delivery models
• Experience measuring learning impact through behavioral adoption and tool usage rates rather than completion metrics alone
• Track record of building and sustaining Communities of Practice, innovation showcases, or peer-led learning ecosystems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

• health insurance (medical)
• health insurance (dental)
• health insurance (vision)
• health insurance (prescription)
• Basic Life & AD&D insurance
• option for Supplemental life plans
• EAP
• Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• paid time off
• parental leave

USA, WA, Seattle - 82,200.00 - 130,900.00 USD annually