Senior Trade Desk Specialist

Cboe Global Markets, Inc.; Overland Park (KS); On-site; USD 102,000 - 132,000; Full time

Benefits offered by this job

Competitive pay and incentives

Paid time off

Health, dental & vision benefits

401(k) match

Job summary

Cboe Global Markets is seeking an experienced Senior Trade Desk Specialist to oversee multiple real-time trading platforms and provide expert production support. The role involves coordinating with banks, buy-side firms, and vendors, and mentoring junior staff in a fast-paced environment.

Candidates should bring 5+ years in security-related or technical roles, strong Unix/SQL skills, and familiarity with Agile methods.

Qualifications

• High School Diploma, GED, Trade, Tech or Vocational School.
• Bachelor’s Degree preferred in Computer Science, Computer Engineering, or related field.
• FINRA SIE exam and Series 57 licenses required or obtainable within 3 months.
• 5+ years in a security-related or technical support position; or Master’s with 3+ years experience.
• 3+ years with UNIX Shell and 3+ years with SQL.
• 3+ years with Agile Development Methodology.

Responsibilities

• Provide customers and sales support and training related to platform behavior and market structure.
• Perform daily system checks, monitor production and DR environments, and issue live updates.
• Support exchange platform processes including listing, order routing changes, and settlements verifications.
• Lead cross-functional design conversations, test changes, and coordinate with software engineers.
• Mentor junior staff and liaise with vendors and facility operators supporting critical infra.
• Analyze and troubleshoot complex trading issues, perform root cause and impact analyses.
• Use SQL and UNIX tools to extract data and generate reports for teams.

Skills

FINRA SIE & Series 57

Unix Shell

SQL

Agile Development

Trading platform knowledge

Education

Bachelor’s Degree in Computer Science or related

High School Diploma or GED

Tools

UNIX Shell

SQL

Job description

Job Description:

Building trusted markets — powered by our people

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We’re building meaningful ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader. Our teams are empowered to share ideas, actively pursue them and bring on a challenge. As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level. We strive to provide employees a safe space to network, share ideas and create opportunities.

To support strong partnership and team connection, this role follows a four day in office work model.

Please note: The candidate selected is required to work Monday - Friday 8:00am CST - 5:00pm CST.

Location Overview

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. TheOPxbusiness park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees

TheOPxsite provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.

Role Overview

The Senior Trade Desk Specialist role is served by experienced financial technologists who bring advanced subject matter expertise and take ownership of production-level operational oversight across multiple real-time low latency Cboe exchange trading platforms (e.g., BYX, BZX, C1, C2, CFE, EDGA, EDGX) and asset classes (e.g., equities, foreign currencies, futures, options). This role serves as an escalation point for complex, high-impact issues, solving problems, monitoring systems, and ensuring systems maintain a healthy state and troubleshooting when they are not. Senior Trade Desk Specialists act as a trusted liaison between stakeholders including global and regional banks, buy side firms, corporates, prime brokers, and vendors along with internal business and technology teams. A Senior Trade Desk Specialist works independently with minimal supervision, exercises sound judgment on matters with organization-wide and external impact, and mentors more junior staff. Individuals in this role regularly lead components of project lifecycles and directly influence the success of the team and the greater organization.

Responsibilities:

• Provide customers and sales support and training related to platform behavior, order processing behavior, market structure, andfeature/functions.

• Perform daily system checks and periodically review audit logs to verify system changes. Monitor active production, disaster recovery, and certification/test environment systems and ensure Cboe platforms and systems are operating as expected. Take direct action to resolve known issues. Provide customers, regulators, and the business with live updates related to systems and trading issues.

• Provide exchange platform support including equity listing process management; service cancel order requests; conduct clearly erroneous and obvious error trade reviews; support voluntary price adjustments; service clearing support requests; declare Self Help on away exchanges when warranted; execute real-time order routing changes; conduct futures settlement price verifications; service and support block trade and ECRPs; and monitor auctions/rotations.

• Lead engagement with business associates, customers, and software engineers to define and design new features and functions, representing the team’s perspective on cross-functional initiatives. Test changes to systems and platform functionality prior to deployment and work with software engineering team to resolve systemic issues that are identified. Participate in internal and industry-wide weekend testing as needed.

• Serve as the primary Subject Matter Expert across multiple areas critical to production operations support, mentoring, coaching, and training junior Trade Desk Specialists and other Cboe staff. Liaise with vendors and operators of facilities supporting critical financialinfrastructure.

• Perform analytical functions to troubleshoot and explain complex technical and/or trading issues, conduct root cause analysis as well as impact analysis studies, and resolve customer issues for Cboe trading systems and other platforms related to Cboe’s Application Programming Interfaces (APIs). E.g. market data, order entry, web service APIs. Participate in operational on-call support rotations as needed.

• Utilize SQL to conduct data mining against databases, a UNIX shell to examine log files, or Cboe proprietary tools in supportof gathering and analyzing data to provide reports to and service the needs of customers and businessteams.

• Update internal technical and operations procedures within the Operations team’s Confluence space. Draft technical notices and updates to technicalspecifications.

• Onboard new clients establish client access to platforms, provision new services, assist customers with establishing default settings (e.g. order entry, routing, entitlements, risk management) based on their usage of a given Cboe platform, and conduct API certification testing and support.

• Regular attendance at the workplace in a traditional office environment may be required

• Performs other related duties as required or requested.

Requirements:

• High School Diploma, GED, Trade, Technical or Vocational School

• Bachelor’s Degree preferred in Computer Science, Computer Engineering, Software Engineering, Business, Financial Services, Communications, or a related discipline.

• FINRA Security Industry Essentials Examination (SIE) and Series 57 licenses required, or ability to obtain within first 3 months of service

• At least 5+ years experience in a security related or technical support position, or a Master’s degree and at least 3 years of relevant experience

• At least 3+ years with UNIX Shell

• At least 3+ years with SQL

• At least 3+ years with Agile Development Methodology

Benefits and Perksof working for Cboe Global Markets

We value the total wellbeing of our people – including health, financial,personaland social wellness. We believe standard benefits like health insurance and fair pay area givenatany organization. Still, you should know we offer:

• Fair and competitive salary and incentive compensation packages with an upside for overachievement

• Generous paid time off, including vacation, personal days, sickdaysand annual community service days

• Health, dental and vision benefits, including access to telemedicine and mental health services

• 2:1 401(k) match, up to 8% matchimmediatelyupon hire

• Discounted Employee Stock Purchase Plan

• Tax Savings Accounts for health,dependentand transportation

• Employee referral bonus program

• Volunteer opportunities to help you give back to your communities

Some of our associates’ favorite benefits andperksinclude:

• Complimentary lunch,snacksand coffee in any Cboe office

• Paid Tuitionassistanceand education opportunities

• Generous charitable giving company match

• Paid parental leave and fertility benefits

• On-site gyms and discounts to other fitness centers

More About CboeGlobal Markets

We’rereimagining the future of the workplace by focusing on what matters most, our people. Our journey is an inclusive one.We’reinvesting deeply in leadership programs and career development initiatives that ensure everyone has an equal chance to succeed.

We work with purpose, solving problems with ingenuity, collaboration, and a lot of passion.We’rean engaged and excited team connecting markets across borders and embracing growth in all its forms to achieve incredible outcomes.

Learn more about life at Cboe on our website and LinkedIn.

Equal Employment Opportunity

We’re proud to be an equal opportunity employer do not discriminate against any employee or applicant for employment based on any legally protected characteristic, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, orVeteran status. We are committed to fostering a workplace where all individuals are valued and respected.

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.

Salary Ranges (applicable for US locations only)

At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $102,000-$132,000, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.

This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe’s long-term equity programs.

Additional information about Cboe’s total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.