Senior TPRM Lead- Tooling and Process Engineering (Remote)

CrowdStrike Inc.; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Generous vacation and holidays

Parental leave

Professional development

Employee networks

Job summary

CrowdStrike is seeking an experienced Technical Lead for Third Party Risk Management to drive the strategy and technical execution of our vendor risk ecosystem. This role sits in the GRC organization and protects our customers and data through scalable risk practices.

You will own ServiceNow TPRM workflows, lead automation initiatives, and partner with Procurement, Legal, IT, and Security to embed risk checks into vendor engagements. Remote-friendly, senior leadership interaction expected.

Qualifications

• 10+ years in Third Party Risk Management, GRC, or related risk disciplines.
• Hands-on admin or architectural experience with ServiceNow TPRM module.
• 3+ years as a technical lead or SME driving automation and efficiency.
• Strong understanding of security/compliance frameworks (NIST CSF, ISO 27001, SOC 2, etc).
• Experience integrating AI/ML tools into GRC workflows.
• Proven cross-functional project management and stakeholder communication.

Responsibilities

• Own ServiceNow TPRM architecture as the platform of record.
• Lead the TPRM assessment pipeline operations and SLA tracking.
• Drive automation to reduce manual effort in risk processes.
• Architect end-to-end vendor risk lifecycle and onboarding.
• Oversee security and audit activities in collaboration with teams.
• Embed risk concerns and automated checks into vendor engagement processes.

Skills

ServiceNow TPRM

Technical leadership

GRC frameworks

AI/ML integration

Stakeholder management

Project management

Tools

TPRM tooling (ServiceNow)

Job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About this Role:

CrowdStrike is seeking an experienced Technical Lead, Third Party Risk Management (TPRM) to drive the strategy, architecture, and technical execution of our vendor risk ecosystem. Sitting within the GRC organization, this highly specialized individual contributor role is critical to protecting CrowdStrike's customers, data, and operations through rigorous, scalable, and forward-thinking risk practices.

What You’ll Do:

• System, Tooling & AI Architecture: Serve as the functional owner, technical architect, and principal subject matter expert for ServiceNow as the TPRM platform of record. Partner with IT to configure, optimize, and expand workflows, while proactively architecting and implementing AI-driven capabilities to enhance risk scoring, continuous vendor monitoring, and system efficiency.
• Operational Leadership: Manage the day-to-day operations of the TPRM assessment pipeline, including dynamic queue and capacity management, rigorous SLA tracking, and conducting final reviews and approvals for vendor assessments to ensure high-quality outputs.
• Process Engineering & Automation: Lead the technical implementation of process improvements (including those identified through continuous improvement/Kaizen events) by developing and expanding automation capabilities within ServiceNow to reduce manual effort.
• Program Design: Architect and optimize the end-to-end vendor risk lifecycle (onboarding, inherent risk tiering, reassessment, offboarding) to ensure seamless, scalable application of TPRM standards.
• Agile Development: Own the management of story creation, act as direct liaison with development team, and provide oversight on sprint and epic development
• Cross-Functional Integration: Partner deeply with Procurement, Legal, IT, and Security engineering teams to embed technical risk considerations and automated security checks directly into the vendor engagement pipeline.
• Audit & Controls: Oversee third-party control evaluations and audits, process implementation via relevant tooling, and support internal and external audit activities performed by broader team
• Standards & Frameworks: Develop and maintain technical TPRM policies, standards, and procedures in strict alignment with industry frameworks (NIST, ISO 27001, SOC 2, FAIR).
• Metrics & Reporting: Engineer and track automated KPIs, metrics, and dashboards to demonstrate program maturity and technical effectiveness to senior leadership.

What You’ll Need:

• 10+ years of experience in Third Party Risk Management, GRC, information security risk, or related technical controls disciplines.
• Deep Tooling Expertise: Proven, hands-on administrative or architectural experience with the ServiceNow Third Party Risk Management (TPRM) module.
• Technical Leadership: 3+ years of experience acting as a technical lead, process architect, or principal SME driving operational efficiency and automation within a risk or compliance program.
• Framework Fluency: Strong, practical understanding of security and compliance frameworks, including NIST CSF, CSA's CCM, ISO 27001, SOC 2, NIST 800-53, and/or SIG or CAIQ
• Forward-Thinking Tech: Experience with or a strong background in evaluating and integrating AI/ML tools and emerging threat intelligence platforms into GRC workflows.
• Cross-Functional Execution: Proven experience project-managing complex technical implementations, including scoping, work breakdown, critical path analysis, and quality assurance.
• Strategic Communication: Excellent stakeholder management skills with the ability to translate highly technical risk concepts and system architectures for business audiences and senior leadership.
• Adaptability: Ability to operate and engineer solutions effectively in a fast-paced, high-growth, global technology environment.

Bonus Points:

• Experience operating within a cloud environment and familiarity with CrowdStrike products or services.
• Experience with continuous monitoring through integrating data with security operations teams
• Practical experience in Software Development and Secure Coding best practices.
• Practical experience performing integration risk assessments and threat modeling for third-party software components.

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

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CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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