Senior Territory Account Manager

Illumina, Inc.; Clifton (TX); Hybrid; USD 98,000 - 148,000; Full time

Job summary

Illumina is seeking a Senior Territory Account Manager to drive territory sales objectives in the Houston area, in a field-based and home-office role. You will develop strategic plans, manage complex, multi-layered sales cycles, and build strong relationships with key clinical and research accounts.

The role emphasizes forecasting, CRM discipline, and cross-functional collaboration to maximize growth across capital equipment, consumables, and services.

Qualifications

• 5+ years or equivalent of proven life science capital sales experience.
• Experience selling in multi-layered environments.
• Proven ability to win/grow business and build long-term relationships.
• Develop and execute territory and account-specific sales plans.
• Accurate forecasting and sales pipeline management.

Responsibilities

• Deliver technical seminars and presentations on Illumina products and capabilities to customers.
• Engage in consultative sales to align Illumina solutions with customer objectives.
• Navigate multi-tiered sales processes for capital equipment, consumables, and services.
• Develop and maintain strong customer connections at various levels in organizations.
• Proactively forecast and manage opportunity pipelines across the territory.
• Collaborate cross-functionally across the company to meet customer needs.

Skills

Life science capital sales

Forecasting

CRM management

Presentations & seminars

Consultative selling

Cross-functional collaboration

Territory development

Account acquisition & growth

Customer relationship building

Scientific knowledge

Tools

CRM software

Job description

Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible. Position is field-based, customer-facing and home office based.

The Senior Territory Account Manager's role is to ensure achievement of territory sales objectives and growth targets for the assigned territory in line with the Company's mission; to develop and implement sales plans through both strategic and tactical activities; to accurately forecast sales projections; and to provide regular feedback on the status of specific sales opportunities, the market and competitor activities.

Demonstrable experience working with key clinical and research accounts and customers in Houston.

• Typically requires 5+ years or equivalent of proven life science capital sales experience.
• Success driving complex sales within multi-layered environments.
• Experience winning/growing business and establishing long-term customer relationships.
• Development of territory and account-specific sales plan.
• Implementation/execution of sales plan to meet assigned sales quotas.
• Adjustment to sales plan in accordance with changing company and customer needs.
• Engage in accurate forecasting and sales pipeline management activities.
• Proactive utilization and maintenance of CRM database.
• Deliver technical/scientific seminars and presentations on Illumina products/solutions and their capabilities to customers.
• Demonstrate role and relevance of Illumina’s product portfolio and provide consultation to customers on same.
• Demonstrate command of scientific knowledge to engage in collaborative and consultative sales process.
• Proactively monitor emerging market trends and customer needs in order to identify new opportunities to create value for our customers.
• Effectively collaborate cross-functionally across company regardless of geographic location, in order to achieve goals and meet customer needs.
• Successfully navigate and manage a multi-tiered sales process for capital equipment, consumables, and services.
• Match customer business objectives to Illumina capabilities in order to deliver mutual value.
• Effectively prospect for and generate new customer leads and business.
• Actively manage existing accounts/customer relationships and continuously work to expand customer base.
• Develop and maintain strong customer connections at various levels in the organization.
• Proactively engage in ongoing learning of new applications and growth opportunities for Illumina technology, products and services.
• Effectively handle interpersonal challenges and keep self/team focused on customer.

The estimated base salary range for the Senior Territory Account Manager role based in the United States of America is: $98,400 - $147,600. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics.

We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race.

We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility.

We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws.

The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws.

Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process.

If you require accommodation to complete the application or interview process, please contact accommodations@illumina.