Senior Telemetry & Observability Platform Engineer

Robotic Technologies Automation; Pittsburgh (Allegheny County); On-site; USD 120,000 - 160,000; Full time

Job summary

Robotic Technologies Automation in Pittsburgh, PA, is seeking engineers with hands-on Telemetry, Observability, and AIOps experience. You will design end-to-end telemetry, build real-time pipelines with Kafka, and develop Splunk/ELK dashboards while onboarding new services into Netscout nGeniusOne.

Ideal candidates have strong scripting in Python, SQL, and time-series data handling, plus production troubleshooting and root cause analysis skills.

Qualifications

• Experience with telemetry data modeling and end-to-end data flows.
• Proven ability to design and optimize real-time streaming pipelines.
• Hands-on experience with observability platforms and incident management.

Responsibilities

• Design, implement, and evolve end-to-end telemetry architecture, including SNMP traps, SNMP polling, EMS/NMS integration, data models, and end-to-end data flows.
• Build, operate, and optimize real-time streaming pipelines using Apache Kafka and integrate telemetry sources with analytics platforms and time-series data stores.
• Develop and optimize Splunk/ELK queries, dashboards, alerts, and correlation logic for real-time monitoring and observability.
• Create, configure, and support dashboards in Netscout nGeniusOne and onboard new services, applications, and technology verticals into the platform.
• Lead complex production troubleshooting, root cause analysis, and incident resolution in collaboration with Operations and SRE teams.
• Translate telemetry data into actionable insights, meaningful alerts, and improved operational visibility.
• Develop and improve operational runbooks, monitoring coverage, alert quality, and incident response processes.
• Advance AIOps/MLOps use cases, including anomaly detection, alert noise reduction, event correlation, intelligent incident identification, and auto-remediation.
• Use SQL, time-series databases, and Python scripting to analyze telemetry data, automate workflows, and improve operational efficiency.
• Define and track measurable KPIs to evaluate observability improvements, incident response, and AIOps effectiveness.
• Collaborate with engineering, operations, and leadership teams to communicate technical findings and present solutions to senior stakeholders, including VP-level audiences.

Skills

SNMP traps

Telemetry architecture

Observability

AIOps concepts

Python scripting

SQL

Root cause analysis

Production troubleshooting

Tools

Kafka

Splunk/ELK

Netscout nGeniusOne

Job description

Robotic Technologies Automation in Pittsburgh, PA, is seeking engineers with hands-on Telemetry, Observability, and AIOps experience. You will design end-to-end telemetry, build real-time pipelines with Kafka, and develop Splunk/ELK dashboards while onboarding new services into Netscout nGeniusOne.

Ideal candidates have strong scripting in Python, SQL, and time-series data handling, plus production troubleshooting and root cause analysis skills.