Senior Telecom & IT Operations Technician

AEP Service Corporation; United States; On-site; USD 42,000 - 53,000; Full time

Job summary

AEP Service Corporation is seeking an experienced technician to perform advanced installation, testing, and maintenance of telecommunications and IT equipment. The role emphasizes documentation, cross-training, and understanding customer requirements, with a strong focus on safety and teamwork.

The position requires a Bachelor’s degree in a related technical field and 4 years of relevant experience, with a compensation range noted and a commitment to customer-first energy solutions.

Qualifications

• Bachelor’s degree in computer science, engineering, or related technical field.
• 4 years technical or relevant work experience required.

Responsibilities

• Perform advanced installation, system testing, troubleshooting, issue resolution.
• Produce required documentation.
• Work to gain advanced knowledge of various Telecommunications and IT technologies and business processes.
• Create procedures to solve standard and advanced problems.
• Participate in cross-training of various telecommunications and IT systems.
• Acquire an understanding of business unit and customer requirements.

Skills

Team collaboration

Problem solving

Education

Bachelor’s degree in computer science, engineering, or related technical field

Job description

AEP Service Corporation is seeking an experienced technician to perform advanced installation, testing, and maintenance of telecommunications and IT equipment. The role emphasizes documentation, cross-training, and understanding customer requirements, with a strong focus on safety and teamwork.

The position requires a Bachelor’s degree in a related technical field and 4 years of relevant experience, with a compensation range noted and a commitment to customer-first energy solutions.