Senior Technology Manager - AI & Intelligent Automation Platforms

Bank of America; Vermont; On-site; USD 150,000 - 190,000; Full time

Job summary

Bank of America is seeking an experienced Senior Technology Manager to lead engineering teams responsible for enterprise AI, intelligent automation, digital capture, and document intelligence platforms. This role will help drive the next generation of business automation by leveraging AI, Intelligent Document Processing, workflow orchestration, and agentic automation.

This leader will be accountable for driving technology strategy, engineering execution, platform modernization, and operational

Qualifications

• Experience leading enterprise AI, intelligent automation and document intelligence initiatives.
• Strong people leadership with coaching and career development.
• Proven ability to align technology strategy with business goals.

Responsibilities

• Builds and manages teams with workforce planning, maturity objectives, and training of employees to address feedback and achieve quality.
• Facilitates performance reviews and development plans to build competencies.
• Manages solution delivery and application performance in production, ensuring risk, financial, and compliance policies are met.
• Leads relationships with business and technology partners and drives Communities of Practice.
• Contributes to the technology strategy for their technical domain.
• Creates an inclusive and healthy working environment and helps resolve organizational blockers.
• Ensures execution is aligned with product strategy by working with product management and stakeholders.

Skills

Enterprise AI

Automation

Architectural leadership

Agile coaching

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

We are seeking an experienced Senior Technology Manager to lead engineering teams responsible for enterprise AI, intelligent automation, digital capture, and document intelligence platforms. This role will help drive the next generation of business automation by leveraging Artificial Intelligence, Intelligent Document Processing, workflow orchestration, and agentic automation to transform how information is captured, processed, and acted upon across the enterprise.

This leader will be accountable for driving technology strategy, engineering execution, platform modernization, and operational excellence across a portfolio of highly scalable business-critical platforms. The role requires a strong combination of people leadership, architecture expertise, AI knowledge, and large-scale technology delivery experience.

The ideal candidate is a mature engineering leader with deep experience managing complex technology ecosystems, delivering transformational programs, and building high-performing engineering organizations

Responsibilities

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• Contributes to the technology strategy for their technical domain
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Managerial Responsibilities

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, prioritie